Internet provider SkyNet (SkyNet): description of services, contacts, connection and customer reviews. Configuring the Zyxel KEENETIC LITE router by receiving settings from a DHCP server (example Internet provider SkyNet) What type of connection does Skynet have?

When choosing an Internet provider, you need to analyze the tariffs of different companies, read reviews about them in order to use high-quality communications in the future. What does the SkyNet operator offer? Where should I go to activate its services?

Internet provider "SkyNet": services, prices, pros and cons

SkyNet provider has been providing Internet, TV and telephony services (landline phones) for more than 10 years. Let's look at the positive aspects:

• low prices for tariffs with fast Internet;
• own network in the city - the provider does not rent it;
• different payment methods: wallets, bank cards And so on;
• free troubleshooting, even if the problem arose due to the subscriber’s fault;
• provision email box [email protected].

Among the disadvantages, users note an uninteresting package of TV channels, a small coverage area and a disrespectful attitude of the support service towards subscribers.

Table: offers for the Internet service

Revolutionary SkyNet Wi-Fi service

The company offers effective solution for those subscribers who complain about slow Internet via the Wi-Fi network. The system developed by the provider will operate on two frequencies, 2.4 GHz and 5 GHz, automatically switching between them if necessary. For example, when the 2.4 GHz frequency becomes filled with signals from other routers in neighboring apartments.

SkyNet WiFi - more high speed Internet in the house compared to a regular connection

The advantage of the system is that it is automatically configured; delivers an amplified signal to remote points in the apartment where a regular router cannot reach. You can connect up to 32 devices to the network. At the same time, the Internet speed will not decrease - the system distributes the signal as needed, it directs it to where it is needed most.

Now about the price of the service: for connection you pay 500 rubles one time. You can combine this system with all Internet tariffs, except “I want SkyNet” and “T-400”. The only negative is that you will have to pay a deposit for the equipment (4500 rubles). However, if you later refuse this service, you will receive the deposit back when you return the device.

For SkyNet WiFi you pay once when connecting - 500 rubles and a 4500 deposit for the device

Table: what packages are available for digital TV

Table: other packages on TV - how to supplement the main set of channels

The company can connect a landline phone to your home using one of two tariffs: “Time-based” and “City”. In the first case, you need to pay 0.54 rubles/min. when calling to landline numbers and 2.56 rubles/min. - on mobile phones. The second package includes 1000 free minutes for calls to landline numbers and a tariff of 2.56 rubles/min. for calls to mobile phones.

There are only two tariffs for landline telephony: time-based and free minutes

In addition to paying for minutes, you must pay a subscription fee every month - 250 and 500 rubles, respectively. They pay 3 thousand rubles for connection one time.

What else does the provider provide?

The provider also offers some additional paid and free services:

1. Anti-virus program with a license of your choice with monthly payment: ESET (from 89 rubles), Dr. Web (from 59 RUR) or Panda (from 79 RUR).
2. Bot in Telegram: learn about the balance, crediting and debiting of funds; we read company news and receive warnings about repair work on the line.

   You can use the bot in Telegram to find out your balance without even logging into your personal account

3. Mobile iOS app. Manage services through a convenient mobile interface - your personal account, if you do not want to open it in a browser on your PC.
4. Time control. Determine the time frame within which your child can surf the Internet. The cost of the service is 29 rubles/month.

   Use the Time Control option if you have children

5. DNS hosting.
6. Domain name. Get a static Internet name for your PC - this is necessary, for example, if you constantly work with the remote desktop function. One-time payment upon connection - 50 rubles. Then they pay only 12 rubles monthly.
7. SMS about crediting the amount to the subscriber's balance.

Company work regions and connectivity checks

SkyNet's coverage area is limited only to certain areas in St. Petersburg: Kirovsky, Krasnogvardeisky, Nevsky and others.

SkyNet coverage areas are indicated in green

Before submitting an application on its website, the provider invites potential clients to make sure that the connection is possible in their home:

1. Click on this link to go to the desired page of the operator’s official resource. Or click on the “Connect” icon on the top panel of the site.

   Click on the Connect icon at the top

2. On the panel on the left we begin to print the name of the street on which we live.

   You have entered the menu to check the address

3. A menu will appear - click on the desired item.

   Enter the street name - suggested options will appear in the menu

4. On the right will appear a list of houses in which the company already has clients (green squares), and houses in which connection is only expected (orange squares). If you find your building in the list, click on it to proceed to filling out the connection application.

   Select your home from the list

5. If the house is not in the menu, click on the gray link below and study the reason. In short, the heads of your HOA have not yet entered into any agreements with the SkyNet provider. In this case, you can write an application to the HOA with a request for assistance in connecting this operator. It is also advisable to enlist the support of your neighbors. The company will remain grateful and will provide Internet for free for a year.

   You need to contact the HOA if you want the organization that services your home to enter into an agreement with SkyNet

How to connect or disconnect services from SkyNet

Before connecting the services (visit of specialists to your home), you need to fill out an application on the website, call the operator or visit the office in person.

Connection via the official website

So, you have checked that connection is possible in your home. By clicking on the house number you go to the application:

1. Enter all your data - fields with a red star are required. Indicate your last name, first name, apartment (the house and street you indicated earlier), home phone, E-mail address. If necessary, leave a comment in the "Note" field. Click "Submit".

   Fill out all fields and submit your application

2. If you want to pre-select a TV or Internet package, go through the top panel of the site to the desired section - decide on the tariff and click on the “Find out more” link.

   Choose a tariff for yourself

3. On new page you can find out about additional promotions associated with the selected tariff, for example, payment in bulk - a one-time payment of 1,500 rubles for 3 months with subscription fee 550 rub./month. (the benefit will thus be 150 rubles). Click "Connect". You will again be redirected to the page to check the possibility of connection - go through the procedure described in the previous section and submit an application.

   The “Earth” tariff can be paid in advance - then there will be a good discount

Disabling and activating services in your personal account for existing clients

Personal Area- convenient service for remote control services (disconnection, connection, changing tariffs, viewing and replenishing balance and much more). When you become a SkyNet subscriber, the company immediately registers an “account” for you on the site. Authorization data is recorded in the contract. Let us briefly describe how to use the office:

1. Follow this link to get to the page for logging into your SkyNet personal account. Or click on the green “Personal Account” button on the provider’s resource.

   Go to the account login page

2. We write the contract number and security key - click on “Login” (if desired, save the password in the browser).

   Indicate the information you have in the contract

3. On the left there will be a list with sections - go to “Services” in the “Internet” block.

   Select "Services" from the menu

4. A table with the current tariff will appear. To connect another tariff, click on “Change” and select the appropriate package from the list.

   Change or disable the tariff using the special buttons below the table

5. If you want to disable the tariff, click on “Cancel”. Please note: to completely disable any provider service, you need to write a statement at the office.
6. If you want to connect new service, for example, additional, open one of the “Other services” blocks. Please note that separate blocks have been created for TV and telephony.

Contact the office or call

The provider's support service is available 24/7 - call +7 (812) 386–20–20. If you want to talk about connecting with a company representative in person, go to the office at: st. Repisheva, 20. The map on the official website will help you find your way.

For connection issues, complaints and suggestions, you can also contact the operator via email [email protected].

Use the map to understand where the company's office is located

Another way of communication is online chat:

1. On the website, go to the “Contacts” section, and in it click on the first link “Online consultant” in the line.

   In the “Contacts” block, open the “Online consultant” section

2. You will see a form to fill out. In the first field, write your name - the way you want to be addressed.

   Introduce yourself - type your name on the first blank line

3. Select "Connection" from the drop-down menu.

   

Let's look at the setup TP-Link routers using the example of the TL-MR3220 revision 2 model.

1.Connect to one of the yellow LAN ports of the router network cable or by wireless network Wi-Fi.

2. Enter in address bar browser 192.168.0.1 and press "Enter".

3. Enter login: admin and password: admin. (If this login/password is not suitable, then enter the ones you set earlier or reset the settings to factory settings. To do this, hold down the Reset button, which is located next to the LAN ports, for 15 seconds).

4. Download software according to the model and revision of your router. If your model or revision is not in the table, then download the software from the official website. (The model is circled in red, the version is in blue, where the first number indicates the hardware version of the router, and the second the software version).

6. Click on the "Select file" button and specify the path to the file you downloaded.

7. Now click “Upgrade” and wait for the router to update (2-5 minutes).

8. Enter login: admin and password: admin.

10. If your Internet does not work, then you need to call our technical support 49-35-00 and tell us the MAC address of the WAN interface, which is indicated in the “Status” category.

11. If you are setting up a router via a cable that is connected to the network card of the computer (on which you have Internet access, if you connect the Internet cable directly). Then you don't have to call technical support. Go to the "Network" category. Select "MAC Clone" and click the "Clone MAC Addresses" button. If you know the MAC address associated with your account, then enter it in the "WAN MAC Address" field (" WAN MAC address"). Then press the button "Save".

12. Go to the "Wireless" category. Enter the name of your wireless network in the "Wireless Network Name" field (" Wireless network name") or leave it as default. Specify the country in the item "Region" ("Region") "Russia" ("Russia").

13. Go to "Wireless Security" in the "Wireless" category. Select "WPA/WPA2 - Personal" and enter the password for your wireless network in the "Password" field. Then click the button "Save" "Save").

14. Reboot the router (remove and then plug in the power supply or press the power button on the router twice). Now the router is ready to use.

Learning to configure D-Link router dir-300 NRU, subject to receiving settings from the provider's router via DHCP.

Initially, you will need to connect the router to the network.

1) The Internet cable coming from the landing must be inserted into the “INTERNET” socket.

2) Short cable (or any other Lan cable connection), which is included with the router, must be inserted into any of the “LAN” sockets

3) Connect the router to a 220v network with a power supply. Check its performance by looking at the status of the indicators on its front panel - the lights may light up with a constant or variable green light.

I) 220v network connection indicator;

II) Internet connection indicator;

III) Wireless network indicator;

IV) 1,2,3,4 - indicators of local network connection.

Setting up an Internet connection and a wireless network.

A) On the computer that you connected to the router, log into the Internet browser ( Internet Explorer, Mozilla FireFox,Opera, Google Chrome). In the address bar, write the address of your router: 192.168.0.1

B) In the router interface window that appears, you will need to enter your account name and password. The factory settings use the default name: "admin" and password: "admin". Sometimes there is no password at all, in which case logging into the router will not be a problem, but the user has to configure the password manually in the router interface.

Setting up an Internet connection.

C) Select the "Network" section, "WAN" subsection.

1) Set "Connection Type" to IPoE (default).

2) In the "Physical level" column your MAC address is indicated (address network card your router by which the provider company identifies you), you will need to write it down and give it to the employees technical support. Binding is carried out within 10 - 15 minutes, this is due to the frequency of updating the MAC address database on the network.

3) In the "IP Settings" column, network settings should be obtained automatically.

4) If you have not changed the settings, then saving them at this step does not make sense. But, if changes have been made, you will need to press the “Change” button in the lower right corner of the screen.

Setting up a wireless network.

G) Select the "Wi-Fi" section.

1) In the "Basic Settings" subsection you will need to give the name of your wireless network in the "SSID" column and click the "Change" button in the lower right corner of the screen.

2) In the “Security Settings” subsection, you will need to set the “Network Authentication” column to WPA2-Personal, then in the “PSK Encryption Key” column enter the password for the wireless network (it must consist of 8 or more English letters and/or numbers). Click the "Change" button in the lower right corner of the screen.

You can watch our TV with absolutely any router. But in order to avoid having to further configure applications for watching IPTV on your home devices, your router must support and work well with the multicast and IGMP protocols. In the table below you will find the most popular router models and software for them, on which the necessary protocols work with maximum performance. If your model is not on the list, for example Asus models, this does not mean that it does not support the required protocols. For all routers on which the required protocols are not supported, we have a UDP-HTTP proxy server (176.120.191.164:4022), using the address of which you can configure your applications on smart TVs, computers and other devices.

2. If you left-click on one of the recommended router models, you will be taken to a page with current prices and Tver stores where you can purchase them. Place an order in one of the selected online stores and pick it up, so you can save.

3. The CPU (processor) frequency is one of the main parameters of the router; the speed of data processing and transmission depends on it.

4. In the Linux kernel, a method for measuring the speed of execution of instructions on a computer, intended for calibrating internal loops.

5. Quantity random access memory affects how many internal services of the router can work simultaneously, the speed of the interface and the speed of command execution.

6.LAN speed determines maximum speed connecting other network devices, as well as the Internet from the provider via a network cable.

7. In this table, antenna power refers to isotropic decibel (dBi). In practice, if the antenna is 5dBi, then it will be better to catch Wi-Fi from neighbors on the floor and in neighboring rooms, and if it is 2 dBi, then it will be better for neighbors on the floors above and below, and worse in neighboring rooms. If the apartment is one-story, then the antenna should always be placed perpendicular to the floor and as close to the center of the apartment as possible. The number of antennas is also very important, since their number directly affects the data transfer speed to several devices at once. In particular, if you plan to watch IPTV over a wireless network and simultaneously use the Internet on another device, then you should purchase a router with two or more antennas.

8. The USB port can be used to connect an external HDD or a flash drive with data that, using programs built into the router, can be placed on an internal or even external network. You can also connect a USB modem if you go to the country and need Internet on several devices there.

9. All router models must be updated to exactly the software given in the table, otherwise you will encounter the picture scattering, IPTV stopping after a certain period of time, TV channel switching stopping, the router freezing, or the inability to watch IPTV at all.

Initially, you will need to connect the router to the network.

1) The Internet cable coming from the landing must be inserted into the “INTERNET” socket.

2) The short cable (or any other Lan connection cable), which is included with the router, must be inserted into any of the “LAN” sockets.

3) Connect the router to a 220v network with a power supply. Check its performance by the status of the indicators on its front panel - the lights can light up with a constant or variable green light

I) 220v network connection indicator;

II) Internet connection indicator;

III) Wireless network indicator;

IV) 1,2,3,4 - indicators of connection via local network.

Setting up an Internet connection and a wireless network.

A) On the computer that you connected to the router, log into the Internet browser (Internet Explorer, Mozilla FireFox, Opera, Google Chrome). In the address bar, write the address of your router: 192.168.1.1

B) In the router interface window that appears, you will need to enter your account name and password. Factory settings use the default name: "Admin" and password: "1234" (optionally, password may be missing).

Setting up an Internet connection.

IN) Usually, after logging into the router interface, you will be taken to the page "System monitor of the KEENETIC LITE Internet center"(You can enter this menu, including by clicking the icon " Monitor" in the upper left corner of the screen). On this page you will need to find in the section " Internet connection"MAC address of the device (the address of your router's network card by which the provider company identifies you). You will need to write it down and give it to technical support staff to bind to the system. Binding is carried out within 10 - 15 minutes, this is due to the frequency of database updates MAC addresses on the network. I recommend writing this address down or sticking it on the back panel of the router so you don’t have to search for it for a long time.

D) After this manipulation you will need to enter the section " Internet", subsection " Connection". "Configuring IP settings"The column must be selected" Automatic", check the box next to " Receive addresses DNS servers automatically". After that, use the " key Apply

Setting up a wireless network.

D) Enter the section " Wi-Fi network ", subsection " Compound". Check the box next to the phrase " Set up a wireless access point", set the parameter value " SSID" (a parameter that specifies the name of your wireless network). After that, use the " key Apply" at the bottom right of the screen.

E) Enter the section " Wi-Fi network", subsection " Safety". In field " Authentication", use the encryption option " WPA2-PSK". Fill in the field " Network key (ASC II)" desired password for the wireless network (password must contain at least 8 Latin letters or numbers). After this, use the " Apply" at the bottom right of the screen.