The subscription is temporarily unavailable which means mts. What does "the subscriber's phone is temporarily unavailable" mean? How to disable paid MTS services? MTS system is temporarily unavailable what to do

The MTS operator has released a new mobile app for self-service of its subscribers under the name "My MTS". The old one - "MTS Service" is still alive and available for installation, but its service will be terminated from January 18, 2016.

"My MTS":

Let me remind you this program available for various mobile devices- on Android based, iOS and Windows phone. With its help you can:

  • Manage account and tariff plan
  • See the balance and consumption of packages (minutes, SMS, traffic)
  • Order detailing
  • Enable and disable services and options
  • Manage content (subscriptions)
  • Use the MTS Bonus program
  • Use the "Mobile ticket" service (if you have NFC and a corresponding SIM card)
  • pay bill
  • And something else.

The app is, of course, free. From myself I recommend it to all MTS subscribers - it is really very convenient and visual. The need to strain with CC calls will decrease significantly. A sort of Personal Account (Internet Assistant) right in your mobile. The only pity is that for a number of functions, the application takes us to the operator's website in the device's browser, and does not perform them in its own interface.

Actually, the main advantage of the My MTS application is viewing the consumption of minutes, SMS messages and Internet traffic. Their statistics are visible immediately after its opening. To update data - just swipe down from top to bottom (as in a mobile browser).

I personally rarely used the rest of the functions in it (previously in MTS Service). Unless you pay by card for your account without getting up from the couch. However, everyone has their own needs and concepts of convenience. Full list program features can be seen from the screenshot:

Accordingly, with its help you can change the tariff, connect the service you need, and familiarize yourself with the costs.

However, not all functionality in "My MTSe" is still complete. For example, in the "Bonuses" section, not all rewards are available. For example, I did not find the option “Zero without borders_bonus” here. However, it is still present in the stationary web interface of MTS Bonus. Keep in mind.

"My MTS" vs. "MTS Service": differences

Actually, the only significant difference I noticed between the old and the new application is the entry of the security code (PIN - 3 attempts) when starting My MTS. Otherwise, everything is the same as in MTS Service. Minimal design differences (see first 2 screenshots above and find 10 differences).

True, after installing “My MTS”, unlike “MTS Service”, I was able to log in to it yesterday only on the 4th attempt: “The service is temporarily unavailable. Please try logging in later." In the spirit of MTS.

Question: why was it then necessary to produce a new application, instead of a banal update of the old one? The ways of MTS are inscrutable. They see better.

However, a minimum of body movements is required from us - just put “My MTS” on your smartphone or tablet and use it to your health.

What can cause a situation where the service is blocked for the sender of the MTS transfer? Sometimes there is no ATM or bank branch nearby, but you need to urgently drop a small amount of money on your phone balance. Your wife is standing at the ticket office of the station, and the money on her phone is over? Does the child come home from school? Mother is ill, and communication is extremely important for her? In such a situation, receiving a message about the blocking of the death service is similar.

The service is blocked for the sender for a long series of reasons. The first step is to check if you fall into the category of one of them:

  • If the recipient is a subscriber of another operator or does not live in your region, the MTS money transfer service will not work;
  • You can transfer no more than 300 rubles to another account, while 90 rubles must remain on your own account. Otherwise, the translation will fail;
  • The amount that can be transferred per day is limited. Its maximum is limited to 1,500 rubles for the sender;
  • The restriction also applies to the recipient. The maximum amount that can be thrown on your phone is 3,000 rubles. Other translations will not work;
  • The money transfer service is not valid for all subscribers. Unfortunately, rates intended for corporate use are not intended for transfers. Clients with a tariff plan under the loud name "Super Zero" cannot implement them either.

If all the conditions are on the question “Why is the money transfer service blocked?” considered, obstacles removed, and the service still remains unavailable, you will have to take into account that any technique has its own misfires. You can also top up through the terminal.

What to do if the service is blocked for the transfer sender?

Of course, from any situation you can find a decent solution to get out. You can ask for the transfer of friends (and strangers), returning them the required amount in cash. Or use another card of another family member (company).

If the card is corporate, work with your personal subscriber card.

To eliminate the error, use the following algorithm:

  1. Dial the command *112*;
  2. Enter the number to which you want to transfer;
  3. Specify the amount of money that you want to transfer to the subscriber in the transfer within 1-300 rubles;
  4. Press the call button and wait for a message about the end of your operation;
  5. If the number is a local MTS company, but the transfer could not be completed, inform technical service and wait for it to be fixed technical problems. Usually it takes a little time, only 5-15 minutes.

Some are outraged by such a number of additional conditions, but they are a means of protecting the company's customers from possible fraud. It has become very difficult to rob, and for a large sum it is completely impossible.

Some owners mobile operator MTS can receive SMS from an unknown number 6996, which contains the details of an unknown payment, as well as an offer to send an SMS with text to 6996. If you have not made any online purchases using your mobile number, then, apparently, you are dealing with scammers who, using the MTS Easy Payment service, are trying to make a purchase at your expense. In this article I will tell you what the number 6996 is, what it is for, and how to disable it.

Mobile number 6996 is a special MTS service number designed to confirm passwords and make payments. When making any payments, confirmation SMS is sent from this number, and the user sends an SMS there to confirm payments.

Most often, this number works with the MTS service called "Easy Payment". This service allows you to make payments online using the "Personal Account" on the MTS website, and money is debited both from your mobile account and from bank card(if the user has linked it to mobile payments).

The MTS operator takes a percentage (usually 5-10% of the payment amount) for transferring money through the "Easy Payment".


The Easy Payment service makes it easy to send money

Number 6996 and scammers

In recent years, the number 6996 has gained notoriety, as the specifics of the Easy Payment operation allows fraudsters to massively steal money from users' mobile accounts. Therefore, it is very important to know what the number 6996 means and for what purposes it can be used. The fraudster enters the payment details, where, among other things, he indicates phone number the person from whose mobile account it is planned to withdraw money. Then the payment is made, and an SMS from the number 6996 comes to the number of an unsuspecting person.

Then the scammer calls an unsuspecting citizen and asks for the code for this SMS under various pretexts (data entry error, MTS employee, etc.). If a person dictates this password, then the money from his account is debited towards this purchase.

Also, the debiting of money from the user's account can be caused by the presence of a virus program on the smartphone, which can independently send SMS to the number the scammers need.

If you receive SMS from number 6996 with the message “Insufficient funds”, then, apparently, scammers want to make a purchase, the price of which is higher than the funds available on your account.



The MTS Easy Payment service is massively used by scammers

How to disable 6996

After we figured out what the number 6996 is, let's figure out now how to prevent the theft of money using the number 6996. I recommend that you be guided by the following:

  • Never send any SMS to number 6996 if you have not made online purchases before;
  • Regularly change the password to the "Personal Account" on the MTS website (if any);
  • Install mobile antivirus to your phone (for example, AVG);
  • Check your PC for virus programs (Dr.Web CureIt will help!).

To disable the "Easy Payment" service, which is usually used to debit money, do the following:



Conclusion

In this material, I have analyzed the meaning of the number 6996, and how to disable it. If you do not make online purchases using the "Easy Payment" service, I recommend completely disabling this service, as well as untying your bank card from your mobile number - this will make it impossible to steal money from your account.

Blocking content mailings provides invaluable benefits for the user in the fight against paid information, due to which money disappears from the mobile account. You can remove the ban on MTS payments if you disable this function. But in order to carry out such a procedure, it is necessary to study in detail the instructions for removing restrictions.

What is a ban on MTS payments

This is the setting of restrictions on the receipt of paid content on mobile. So, the “Prohibition of content” option allows you to disable all kinds of paid mailings such as horoscopes, news and acquaintances that the phone user did not order, but funds are withdrawn from the account when they arrive on the phone. At the same time, this option does not allow the subscriber to send SMS and MMS messages to paid numbers, which are engaged in such mailing. However, internal services and functions remain available for use.

The use of such a lock is resorted to for various reasons:

  • setting restrictions on the child's mobile phone so that adult content is not available to him;
  • the absence of all kinds of auto-payments for accidental connection to the entertainment portal;
  • eradication of unnecessary mailing from a mobile phone;
  • in addition, such a restriction is important for pensioners who may make erroneous subscriptions or payments.

Important! The service is connected completely free of charge, the payment for use is 1 ruble per day. It operates on the territory of Russia and neighboring countries.

Payment in favor of this service is not available to you MTS: what to do

This option is an excellent controller for restrictions on any connections from paid portals, it is much more convenient to use it than to independently control the account and the presence of any connections. At the same time, you can connect the service in several available ways:

  • SSD command *984 # and call button;
  • call to the help center by operator number 0890;
  • contacting the MTS office with a passport.

If payment in favor of this service is not available for you and your region or did not work, you must use Antispam and send a malicious SMS to the complaint number 6333.

personal account at login.mts.ru and see the amount that you have in your account. In the “Details” section, you can see what the funds were spent on.

I can not enter my MTS personal account from the official website. When I try to log in, it says: Your device does not support new version site, download the application. I do not want to download the application, I save memory. Question: on old version can i go somehow? Or will my personal account be always inaccessible without your application? Sincerely, Natalya Anatolyevna.

I can't log in to my MTS account

I can't log in to my account using my phone number from my computer. as well as with MTS-Bonus. I go in with a password, the message “session time has expired” immediately appears, and at this time a message arrives on the phone that “You have entered the MTS service”. Changed the password several times, nothing changed.
HOW TO ENTER THE PERSONAL ACCOUNT OF THE MOBILE PHONE.

You just unsubscribed with your comment! Similar problem when activating the l / office through a computer, it has existed for about 20 days.

If the previous comment does not solve the problem, then you should contact the company's specialists for support. Thank you for understanding!

For some reason I can't get into my personal account. and it's impossible to get through at all. I just need to turn off the service everywhere like at home. Waited over an hour for an operator and never got in touch.

In addition to a personal account, there is also an MTS mobile application. There you can also change everything. And if you don’t get through on 0890, call from a city or other operator to 8*****0 8 250 if it still doesn’t work, try +7 (831) 4 **** 90 but not with MTS, since this is a number key clients-))

already more than an hour I'm trying to enter my personal account - I tried the above methods, everything is useless. admins figure out what the problems are, is it really necessary to contact the centers with complaints?

I haven't been able to log in for several days now. k. MTS.
A window opens with the inscription: “The page is not available, the site ihelp.mts.ru did not send data. But literally, before my comment, by some miracle I managed to get into l. k. After that, he began to leave his page and again some kind of devilry: like I didn’t send some form and I need to go in and out somewhere .... b###yatina.

There is no other explanation for the lack of the ability to control the spending of one's own funds (money) through the “Personal Account”, as well as the regulation of the volume of connected services, as targeted and dishonest actions on the part of MTS!

Probably, the MTS company, using its own technical capabilities, deliberately blocks access to its customers for a long time to the mechanisms of control and regulation!

I tried to enter my personal account, I received an SMS that I was logged in, but, apart from the balance, I don’t see anything! Themselves deput###valid buns: "come in, exchange." and - f#g you! I can not perform any actions, including exiting the personal account! The paranoia is starting to kick in. why was it called? And what if, after such an interesting entrance without the possibility of any of my actions, the evil###swarmers start a swarm? But seriously, I don't like it! What a bar###k! After all, it’s not the first day you work, everything should be debugged! You can't find a #n#row, why the hell#you need such an operator!

My previous comment disappeared ... The bottom line: I tried to enter my personal account, I received an SMS that I entered, but apart from the balance, I don’t see anything and I can’t perform any actions, including exiting correctly. She joked that paranoia, they say, is evil##and they can take advantage of such a strange presence of mine. I rebooted, I try to log in again, but they tell me - the login or password is incorrect! From what fright? A few minutes ago I entered with the same data! (albeit through one place)! No, guys, this is no longer a joke! Naf#k-naf#to such a###is!

The page is not available
Site login.mts.ru did not send data. And it's been like this for 3 weeks now. I called both the MTS help desk and Beeline (I have a beeline usb modem) I got through to everyone, but the problem has not been solved. Everything is fine with them, the main thing is that the page is loaded from the tele2 page, and from the usb modem, beeline horseradish, there were no such problems before

I can't log into my personal account on MTS

Experienced Subscribers mobile operator MTS knows that problems with access to a personal account on the site can arise suddenly.

A personal account is a well-thought-out self-service system with impressive functionality. Change TP ( tariff plan), disable paid options, control spending by day - all this is possible thanks to your personal account.

The operator does not take any money for staying in the system - everything is absolutely free. To enter the office we need only two things: a login (directly the subscriber's phone) and a password issued by the network itself after filling in some data.

Further actions will be limited to the fact that you will have to print the phone numbers and prescribe a security code. It should take no more than a minute for the phone to receive the required SMS. How it works.

Many MTS subscribers are interested in the question:“Why am I denied access, because I'm doing everything right”? Causes is a fairly broad topic and could be anything from incorrect password entry in the MTS personal account, and ending with failures in the system, which happens extremely rarely.

To simplify life, there is a function of linking a personal account to one of the existing social network accounts (VK, Odnoklassniki and others). Linking an account social network is made by pressing the button used to go to the site.

After entering the string with the password and number, the binding will be considered successful. But, here a parallel obligation arises - do not forget the password for entering the social network, because in this case a person will not be able to go anywhere.

If access to the site is denied (if passwords are entered correctly), the situation is explained by the technical work on the operator's website. Do not write complaints or call the service, because the site needs maintenance.

After numerous attempts, it says that you entered the wrong password in the MTS personal account? Perhaps you really forgot it, because the robot is not mistaken in this regard.

Try changing the numbers to different ones and try to enter the cabinet based on the new data. If the problem does not go away by itself, then specialists will come to your aid, who can be contacted by phone. MTS employees will check the relevance of the data and name the reason for the denial of access to the account.

The fact is that on a smartphone, the entered data is saved by the system, and there is no need to constantly enter the office through authorization. Of course, the functionality of the application is not the same as its original (website), but here you can perform many operations.

  1. find out the balance of package accruals according to the tariff
  2. change the current tariff plan to a new one
  3. see the services currently connected
  4. connection with help desk, account replenishment and others.

Do not enter your personal account “My MTS”: what to do

For half a decade, subscribers of the MTS cellular network have been able to use such a wonderful service as the My MTS personal account. It allows you to check, replenish your account, control and manage your personal account, as well as perform many other operations with home computer. Definitely a step into the future modern technologies in their present form.

But, despite all this, sometimes there may be some problems with the service. Often, an ordinary user is not ready to fix them himself, and he needs help. We dare to guess that if you are reading this article, you may have encountered some problems. And we want to provide possible solutions to popular difficulties.

One of the most common troubles is the inability to authenticate to the MTS system. This problem is popular for residents of Yanao, Khakassia, the Urals, the Krasnodar Territory, and many other regions.

Paradoxical as it may seem, and maybe even banal, but if you can’t log in, you need to double-check the entered phone number several times. Often it is the input error that is the source of the problem.

Also, pay attention to the input keyboard. Many people enter a number blindly without looking at the screen or keyboard. And this is wrong, since the NUM keys on computer keyboard are situated in reverse order phone buttons.

Another popular problem is the situation in which the MTS Internet Assistant does not connect at all. We mean that the site does not load. Yes, subscribers from Vladikavkaz, Tyumen and the Tula region have probably encountered such a problem more than once.

Here the problem is clearly not in you, but in the operator. But speaking of an operator, we mean an Internet operator that provides you with connection services to world wide web. Therefore, you need to contact your provider's support directly and find out for what reason you cannot enter the MTS assistant. Most likely, the problem will be solved in the near future.

If suddenly the problem turned out to be not from the provider, you will need to check several third-party sites for operability. If they function correctly, then the problem is on your part. Here's what to try.

  • Clear your browser's cache and cookies;
  • Reinstall your browser if possible;
  • Try connecting in another internet browser;
  • Try to connect to your personal account from another computer.

It is possible that in this case you may not succeed. Do not be upset, as there is another great way out. MTS has its own forum on the Internet, which is attended by real experts, moderators and ordinary users who can help you with your question.

In order to organize your precious time and the time of other forum users as much as possible, we recommend that you follow these instructions for using it.

  1. Browse hot topics and messages, perhaps a question about a similar problem has already been raised recently.
  2. Use the forum search and try to find similar topics as well as discussions.
  3. If you fail in the first two paragraphs, create your own topic and describe your problem as accurately as possible.
  4. Wait for user and moderator responses to your question. Most likely, in the near future the problem will be solved, and the MTS personal account will start working.

If you have completed all the steps described above, but you could not enter the application, contact MTS online support for help.

What is this code +7, how to change it, I entered my number in different ways, it says that it’s wrong, I can’t log in The application has crashed.

Before that it worked. Now do not log in or register.

How to solve all communication issues in the My MTS application

The line “Cost Control” opens a chart that clearly shows how much and on which communication services you spent money. Below there is information about which numbers were called and sent SMS, and they are indicated in the same way as in your phone book. You can read more about all the cost control options here.

On the main screen of the application, there is a button in the form of a wallet, which will help you replenish your account without commission. Click on it and you will see the payment method selection screen:

On the main screen of the application, click on the current balance and you will be taken to the “Account and payment” page.

We are looking for the button “Connect auto payment”. If you, as the head of the family, want to keep track of the balance of the numbers of your relatives, add information in the My MTS application. On the main screen, to the left of the balance, there is a button “Add number”, for this it will be enough to indicate the number itself and the password from the Personal Account.

Now you can replenish your account with a bank card when you need it.

My MTS instead of "MTS Service"

Accordingly, with its help you can change the tariff, connect the service you need, and familiarize yourself with the costs. However, not all the functionality in “My MTSe” is still complete. For example, in the “Bonuses” section, not all rewards are available.

Let's say, I did not find the option “Zero without borders_bonus” here. However, it is still present in the stationary web interface of MTS Bonus. Keep in mind.

  • Manage account and tariff plan
  • See the balance and consumption of packages (minutes, SMS, traffic)
  • Order detailing
  • Enable and disable services and options
  • Manage content (subscriptions)
  • Use the MTS Bonus program
  • Use the “Mobile ticket” service (if you have NFC and a corresponding SIM card)
  • pay bill
  • And something else.

Application “My MTS”

Many MTS subscribers have already managed to evaluate the capabilities of their personal account. With the help of the self-service system, each subscriber can independently manage mobile services from a computer, laptop or other device with the ability to connect to the Internet. enjoy personal account MTS from a phone and tablet is not very convenient, in connection with which a special application “My MTS” was developed, which provides similar opportunities, but is much more convenient.

These are by no means all sections of the application. Click on the menu button located in the upper left corner.

This is not all the features of the application. As part of this review we will tell you how to download, install and configure the My MTS application. We will also consider the capabilities of the application and its characteristic features.

As noted earlier, the functionality of the application is practically in no way inferior to the usual personal account.

In addition to basic communication services, telecommunications operators are launching many additional options and functions for mass use. Many existing subscribers meet with the question: “MTS message service is on: what does this mean?”. This function is a pop-up message with a specific text information. In this article we will consider:

  • detailed description of the service;
  • offered features and cost of maintenance;
  • recommendations for effective use;
  • ways to activate and deactivate the service.

"MTS message service is enabled" is effective method presentation and distribution of new services and additional options of a telecommunications operator. The system can send free SMS messages or display interactive dialog boxes on modern Android or iOS devices.

The advantages of the project are as follows:

  1. the ability to activate the function you like in just a few clicks;
  2. notification of ongoing promotions and innovations of the company.

The project functions stably on both outdated and modern devices. Its implementation is carried out through the "SIM-program" function, which has become widespread throughout the world. However, despite a number of advantages, there were also dissatisfied customers. A detailed consideration of this issue will allow us to form a final picture of the functioning of the service and its further use.

Service "MTS message": paid or free

Having considered what it is and what functionality the service provides, the second most popular question among users of the MTS message service is the conditions under which access to the project is provided. Since the service is recommended for use by the operator, its maintenance does not contribute to additional debiting of funds from the personal account balance. But this is only for the process of receiving informational messages.

The work with the project itself has a number of pitfalls, which became the reason for the publication of controversial reviews from existing customers. Of the negative qualities worth noting:

  • the activation of the proposed option is made in just a few clicks and may be accompanied by an additional write-off of funds;
  • Some plug-in features do not send the corresponding notification in the form of an SMS message, which makes it necessary to independently control additional subscriptions;
  • The mechanism for popping up a notification window is quite unpredictable, which means that there is a risk of inadvertent activation of some services.

So, work with the service should be done as carefully as possible, which will guarantee cost savings.

How is the connection

If you received an alert with the text "MTS message service is enabled", then the service has been added to your phone number. This method is relevant mainly for old numbers that have not previously used subscriptions to similar services. All new packages for subscribers have already received a built-in subscription, which makes the service available for use immediately after installing a SIM card.

If you have already deactivated a service, you can re-enable it with:

  1. sending the corresponding USSD request to the operator's service number;
  2. using a custom control panel;
  3. direct access to qualified service personnel.

The MTS message service is turned on - what should I do?

If you receive a corresponding notification, restart your phone. After re-synchronization, you can use the full functionality of the service. For maximum benefit and efficiency is recommended:

  • carefully study the information about the services offered. Many services allow you to get a significant discount on basic communication tariffs;
  • pay attention to reading news information;
  • periodically check the list of activated options. If some functions were activated by accident, this will negatively affect the final balance of your personal account.

How to disable "MTS service message enabled"

If you do not want to use the service and do not need information about additional services, it is recommended to disable the subscription. If you have a SIM card of an outdated format, or a simple mobile phone- to solve the problem, sending a simple USSD request *111*1212*2# will help.

On Android

The process for Android device owners is slightly different:

  1. Go to the phone menu;
  2. Find the item "MTS Services";
  3. Click on the "Notifications" button;
  4. Select "Disable" and confirm your actions.

On iOS

Owners of "apple" devices should follow this procedure:

  • Menu "Settings";
  • Select "Phone";
  • Go to the "SIM programs" section;
  • Find the required service and deactivate it.

If everything is done correctly, in all the above cases you will receive a corresponding notification.