Implementation of eas ops. Training material: general procedures for working in the EAOPS. Sign Out
Federal State Unitary Enterprise "Russian Post" summed up the results of the competition for the performance of work and provision of services for the replication of the Unified Automated System of Post Offices (EAS OPS) for 23 thousand post offices. The only participant in this tender was a consortium that included OOO GMC Verex (trademark Maykor-GMCS), CJSC Lanit, CJSC NIP Informzashchita and LLC New Service Technologies (part of Maykor group of companies). The maximum contract amount is 1.1 billion rubles. In addition, Russian Post plans to spend 1 billion rubles on the provision of services for the development and maintenance of EAS OPS.
"Russian Post" summed up the results of the competition for the performance of work and provision of services for the replication of the EAS OPS. The only participant in this tender was a consortium that included Maykor-GMCS, Lanit, NIP Informzashita and New Service Technologies.
“In accordance with the requirements of procurement legislation, documents are currently being prepared for subsequent approval of the procurement results with the regulator - the Ministry of Telecom and Mass Communications of the Russian Federation. Russian Post can sign this agreement only after receiving official approval,” he clarified in an interview with a correspondent ComNews representative of the press service of Russian Post.
The agreement will come into force from the moment of signing and will be valid for 18 months. This agreement involves the replication of the EAS OPS at 23 thousand post offices in eight federal districts of the country. The details of the work will be determined by the working group after signing the contract, added a representative of the Russian Post press service. The maximum contract amount is RUB 1.1 billion.
A representative of the press service of Russian Post recalled that previously services for replication of EAS OPS were provided by the company Maykor-GMCS.
In 2016, Russian Post updated 30 thousand sets of automated workstations (AWS) in 54 branches for the deployment of EAS OPS. This year, the company plans to update technical equipment to a similar extent in different regions of the country. The postal service is confident that this modernization will speed up customer service time.
We would like to remind you that in March 2016, for the deployment of EAS, Russian Post purchased on lease more than 30 thousand automated workstation sets for post offices. “The initial maximum price of the leasing agreement in 2016 was 2.4 billion rubles. The winner’s offer was 1.2 billion rubles. The actual price of the leasing agreement was 1.3 billion rubles - due to an increase in the number of purchased workstation sets by 10%,” - noted a representative of the Russian Post press service.
Russian Post plans to simultaneously complete the replication of the EAS OPS and, accordingly, the modernization of the fleet of computer and office equipment in post offices (see ComNews dated January 26, 2016). As ComNews previously reported, Russian Post plans to complete the implementation of the EAS OPS by the end of 2017 (see ComNews dated February 12, 2016).
In addition, at the end of 2016, Russian Post announced a tender for the performance of work and provision of services for the development and maintenance of the EAS OPS. Submission of applications for the competition ended on January 23, 2017. Review of applications for the competition will take place on February 10. The maximum contract amount is 1 billion rubles. The agreement will come into force from the moment of its signing and will be valid for 36 months.
According to the terms of reference, the winner will have to identify and implement new requirements for the functionality of the EAS OPS, provide the ability to connect other service channels (portal, mobile client, contact center) to the system’s microservices, etc.
A representative of the press service of Russian Post recalled that the company Maykor-GMCS had previously performed work and provided services for the development and support of the EAS OPS.
CREATION and pilot implementation
unified AUTOMATED SYSTEM of post offices based on the MS Dynamics ax for retail platform for the Federal State Unitary Enterprise "Russian Post"
PREPARATION FOR REPRODUCTION
Training courses as part of the OPS workplace
Other services subsystem. Subscribing to periodicals
EAS OPS.001.I3.03-10
annotation
The document “Training courses as part of the workplace” regarding the description of procedures for working with the System when subscribing to periodicals was developed as part of the work on the creation and pilot implementation of a unified automated system of post offices based on the MS Dynamics AX for retail platform for Federal State Unitary Enterprise “ Russian Post" (hereinafter referred to as EAS OPS).
The purpose of the EAS OPS is to increase the efficiency of service provision by creating a unified solution for automating the activities of post offices.
This document contains initial information about working in the EAS OPS and a description of the procedures for subscribing to periodicals when using the EAS OPS system and is intended for use by post office operators if they need to obtain reference information about the EAS OPS.
The basis for the work is the Agreement No. 2013-AHKS-0009 dated April 3, 2013 for the performance of work on the topic: “Creation and pilot implementation of a unified automated system of post offices based on the MS Dynamics AX for retail platform” between the Federal State Unitary Enterprise “Russian Post” and GMCS Verex LLC.
1 Introduction... 4
1.1 Scope of application... 4
1.2 Brief description of features.. 4
1.3 Procedure for checking functionality.. 5
2 Description of operations... 7
2.1 Subscription... 8
2.1.1 Entering subscription parameters on the operation window. 8
2.1.2 Subscription accepted by the postman.. 9
2.1.3 Search for a subscription publication. 10
2.1.4 Entering information about the subscriber and his address information. 13
2.1.5 Subscription summary data.. 15
2.1.6 Formation of f. SP-1.. 15
2.2 Registration of a subscription batch.. 17
2.2.1 Registration of a subscription batch on the transaction window. 17
2.2.2 Registration of a subscription batch accepted by the postman.. 18
2.2.3 Entering subscriber information. 19
2.2.4 Entering address data. 19
2.2.5 Entering data on subscription publications. 19
2.2.6 Entering data on subscription publications. Addition. 20
2.2.7 Entering data on subscription publications. Adjustment.. 21
2.2.8 Entering data on subscription publications. Delete. 21
2.2.9 Final data on registration of a subscription batch.. 22
2.2.10 Formation of f. SP-1.. 22
2.3 Additional operations... 22
2.3.1 Search for SP-1, subscribed... 22
2.3.2 Subscription forwarding.. 25
2.3.3 Acceptance of additional payment for subscription. 27
2.3.4 Cancellation of subscription... 30
2.3.5 Subscription renewal.. 32
2.3.6 Formation of a register by subscription. 35
list of symbols and abbreviations... 40
Introduction
Application area
The document presents a training course for operators of post offices (OPS) when performing official duties in registering subscriptions to periodicals using the unified automated system of post offices (EAS OPS, System).
This document is intended to be used as a teaching aid when training fire alarm operators.
Before studying the document, you should familiarize yourself with the document “Creation and pilot implementation of a unified automated system for post offices based on the MS Dynamics AX for Retail platform. Bench testing and implementation. Training courses as part of the OPS workplace. General procedures. EAS OPS.001.I3.03-1” (hereinafter referred to as “General Procedures”), which provides brief information about the System, the procedure for preparing the System for operation and a description of typical operations common to the entire EAS OPS system.
If you have any questions about using the EAS OPS, please contact the technical support service.
Brief description of features
EAS OPS is intended to automate the operational activities of OPS.
This section provides a description of the procedures for registering a subscription to periodicals for an individual:
Subscription (accepted by the operator, accepted by the postman):
§ search for information about the publication;
§ entering subscriber information;
§ payment for subscription services;
Registration of a subscription batch (accepted by the operator, accepted by the postman):
§ entering subscriber information;
§ search for data on publications;
§ payment for registration of a subscription batch;
Subscription extension:
§ data search by f. SP-1;
§ selecting a new subscription period;
§ calculation of the cost of renewing a subscription to the software;
§ payment for subscription renewal services;
§ search for a completed subscription order;
Forwarding a subscription (within the delivery network, outside the delivery network):
§ data search by f. SP-1;
§ entering data about the new delivery address;
§ calculation of the cost of forwarding a subscription;
§ payment for the subscription forwarding service;
Cancellation of subscription:
§ data search by f. SP-1;
§ calculation of the cost of canceling a subscription to PPI;
§ payment for subscription cancellation services;
Making an additional payment for a subscription:
§ data search by f. SP-1;
§ payment for services
Unloading SP-1 forms by subscription;
Uploading subscription orders into an intermediate database.
Brief instructions
User for working in the EAS OPS system
Post office level
(release 5.5.3.)
Moscow 2016
General procedures
Launching the System
To start working with the System, you need to click on the shortcut:
When the program starts, the connected postal and cash register equipment is checked. If unconnected equipment or other problems are detected, the System will display diagnostic messages.
After checking the composition of the connected equipment, the System displays the user authorization form.
If the password is entered incorrectly, the System displays a diagnostic message about the incorrectly entered password and prompts you to re-enter it.
In case of problems in the operation of the EAS OPS, the corresponding diagnostic messages are displayed on the screen with information about the problems that have arisen.
Opening of an operating shift
After authorization (verification) of the user in the System, a check is carried out to ensure that the previous shift is closed. If the previous shift of this employee was closed, the System will display the “Opening a new operating shift” form.
The following buttons are located on this screen form:
- « Open a new shift» - function of opening a new operating shift;
- « » - performing operations not related to the cash register (fiscal registrar);
- « Cancel»
Opening a new operating shift is done by pressing a button « Open a new shift » . After clicking the “Open a new shift” button, the System will register the operator’s data and print a check on readiness for work on the cash register.
As a result of the successful opening of a new operating shift for an employee, the System will display the main menu containing a set of menu items in accordance with the user’s rights.
If the employee’s previous operating shift was not closed, the diagnostic message “Close the shift and open a new one” will be displayed. Without closing the shift, any transactions are impossible.”
The following buttons are located on the diagnostic message screen:
- « Use existing shift» - log into the System using the employee’s current shift;
- « Perform an operation not related to the cash drawer» - for operations not related to the cash tray;
- « Cancel» - closing the current form and moving to the operator authorization form.
To continue working, press the button « Use existing shift » . After clicking, the system will display the main menu.
If the current date does not match the date of an existing shift, the System will display the diagnostic message “An existing shift cannot be used, close the previous shift and open a new shift.”
Closing an operating shift
To close a shift, in the Main Menu, click the “Other Operations (5)” button, then the “Shift Closing (6)” button, after which the Shift Closing menu will appear on the screen:
- "X - report (1)"- generation and printing of X-report;
- "Close shift (2)"- closing the operating shift;
- "Back (3)"- return to the previous menu;
- "Main Menu (4)"- go to the main menu.
In the Closing Shift menu, click the “Close Shift (2)” button. The system will display the Closing Shift screen form.
The “Shift Closing” screen form consists of the following fields:
- “Closing a shift at the terminal” - the name of the current terminal;
- “FR Balance” - the balance of funds in the memory of the fiscal registrar;
- “Total balance by items” - the total balance in the System and below in the context of “Pension payments”, “Other funds”;
Button "Pass DS"- button for regular transfer of funds to the boss, active in normal mode. In emergency mode it is not active. The process is described below.
Button "Close"- closing the form;
Button " " - exit to the main menu.
Note:
If the balance of funds in the fiscal registrar and the System converges, the operator has the “Submit DS” button active. At the same time, receipts are printed for the transfer of funds to the Head of the OPS and an entry is created in the DDS journal about the transfer of funds to the head. If there is a discrepancy in funds between the System and the fiscal registrar, the “Submit DS” button becomes inactive. To close a shift, the Head of the Security Guard Service or his deputy must log in to the terminal.
This form differs from the Operator’s screen form by the presence of a button “Close a shift without submitting the DS” - this button becomes active in the window of the Head of the Security Service in cases of discrepancies between funds in the System and the fiscal registrar and allows you to close a shift on the Operator’s window, warning the System with a message and printing a Discrepancy Report informs about the presence of open sessions of the cash desk for the payment of pensions and benefits and offers to close the shift .
Note:
If the balance of funds in the fiscal registrar and the System differs, it is necessary to submit funds through the DDS journal as usual through the DDS journal. The discrepancy amount itself will be cancelled, and the corresponding act for the discrepancy amount will be automatically printed
In addition to performing the shift closing operation as usual, without discrepancies in amounts, the System will perform the following operations:
Formation of a receipt for the delivery of funds to the boss;
Generating and printing a Z-report;
Prohibition on performing operations in the current shift.
In the event of a discrepancy in funds, only the Discrepancy Report is printed. Receipts are printed during the transfer of funds using the standard means of the cash flow journal (CFA).
After closing the shift, the System will display a message and display the operator authorization form.
Sign Out
Exit is made from the main menu of the System. Press the key 8 or press the “Exit (8)” button. A form similar to the System operator authorization form will appear on the screen.
To exit the System, click on the button 
.
The button is also intended to go to sections not related to the work of the EAS OPS:
System information;
Restarting the computer;
Turning off the computer.
This button is not used when logging into the System.
To confirm exit, the System will require you to enter the User's password. If the password is entered correctly, the System will shut down.
Replenishment of OPS
Replenishment of the OPS - registration in the System of DS received by the OPS from the State Registration Company.
To replenish the security deposit with cash, you must use the collection and replenishment journal of the security deposit, available at the following path:
“Other operations (5)” → “Cash operations (9)” → “Collection and replenishment of capital assets (1)”. The system will display the “Collection and Replenishment Journal” form.
On the “Collection and Replenishment Journal” form, the tabular section displays transactions for the current OPS cash desk: “Acceptance of DS”, “Collection of DS”, which can be selected for the period specified in the date filter fields at the top of the form.
There are buttons on the form:
At the top:
§ "Create"- opening the “Editing collections and replenishment” form to create a new document;
§ "Open"- viewing detailed information about the selected journal line;
§ "Clear"- clearing the value specified in the “Date” field;
§ "Search"- search by specified values in the “Date” field;
In the lower part:
§ "Complete"- closing the form without saving data.
Note:
Reinforcement of funds in the security organization can only be done under the account of the head of the security organization.
To create a new document, you must click on the “Create” button on the “Collection and Replenishment Journal” form. On the “Editing collections and replenishment” form that opens, there are two groups of fields:
- “Document data” - active by default;
- “Information about document status” - the fields in this group of fields are filled in automatically, depending on the current status of the document; when creating a new journal line, the default document status is “Value not selected.”
The “Document Data” field group contains the following fields:
- "Document type"– you must select from the list the value “Acceptance of funds in the cash register”;
- "Sender"– the field is not filled in and is inactive for selection (in case of replenishment of DS in the OPS);
- "Recipient"– the field is automatically filled in with the value of an authorized user, in this case with the rights of “Head of Security Service”;
- "Sum"– it is necessary to enter the amount of DS accepted into the OPS according to the article;
- "Suma in cuirsive"– the entered DS amount is displayed in words;
- "Budget Article"– selecting an article from the list. There are two possible values: “Pension payments”, “Other funds”. The item “Pension payments” is used for the payment of pensions and funeral benefits, the item “Other funds” for all other payment transactions.
To specify the document type, you need to set focus in the “Document Type” field, open the list of available documents using the key F4, select the value “Acceptance of funds in the cash register” using the arrow keys ( ↓ ,), and press Enter.
If the fields are filled in correctly, the System will display the “Save” button.
On the “Collection and Replenishment Journal” form, the System will display a line with data about the completed operation to replenish the cash register.
Note:
If the procedure for receiving funds was carried out correctly, the status of the document will be “posted”. If the document has the “Created” status, you must reopen it and accept money by clicking on the “Accept” button.
Any created document can be opened for viewing by selecting it with the mouse and clicking on the “Open” button.
If the head of the security organization accepted an amount greater than what was actually received, the head of the security service must fully collect the erroneously accepted amount, write an explanatory note and accept the correct amount.
Reception of RPO
To proceed to the registration of receiving RPO on the main form of the System, press the key on the keyboard 1 or click on the “Postal Services (1)” screen button. The system will open a menu for selecting operations for postal services.
On the form that opens, you need to go to receiving operations by pressing the key on the keyboard 1 , or click on the “Receive (1)” button. The system will display a menu for selecting receiving operations.
To receive RPO, you must press the key on the keyboard 1 , or click on the “Receive RPO (1)” button. The system will display a screen form for registering the RPO.
The “RPO Reception” screen form consists of five tabs, in accordance with the order of data entry:
- “RPO” - enter the RPO parameters, including data about the recipient;
- “Sender” - enter data about the sender;
- “Additional services” - enter data about possible additional services;
- “Sale of stamps” - selection of stamps for sale, when paying for RPO with stamps;
- “Results” - viewing and monitoring the final data.
The registration of the RPO acceptance operation is carried out from the first tab. Fields containing values are filled in gray.
When you select the “Preliminary total” group of fields on the left side of the form, the form will display the charging fields:
- “Total payable”;
- “Pay for weight”;
- “Payment for the Security Guarantee” (if it is present in the RPO),
by which you can monitor the current RPO tariffication. These fields are filled in automatically by the System as you enter data.
Note:
RPOs paid with stamps have the value “0” in the “Total payable” field.
At the bottom right of the screen form there are buttons:
Note:
On the “Preliminary Total” screen form, the button takes the form “OK” and is used to complete the registration of the RPO and go to the main form and subsequent payment.
- “Back” - return to the previous screen;
Note:
This button on the first screen of the “Reception of written correspondence” form is not available.
- “Cancel” - exit the RPO registration screen form without saving the data.
The system does not allow you to move to the next window if the data entered in the current window is incorrect or incomplete. In this case, fields containing errors are displayed in red on the right side of the form. Clicking on a message in the error list places focus on the fields containing those errors.
Note:
To enter or change any RPO parameters, you must select its on-screen field to enter.
You can also move from one screen field to another using the key Tab.
You can navigate through the values in the selection windows using the key Tab, using the arrow block keys (ß, á, â, à), or by entering the corresponding digital value from the keyboard ( 1, 2, … ).
Returning to the previous screen field from the current field is done using a keyboard shortcut Tab+Shift.
All fields of screen forms are numbered, quick transition to elements can be done by pressing a button Ctrl and the number indicated next to the field.
To filter the data in the field, click Ctrl+F.
You can clear erroneously entered information by clicking Ctrl+Delete, or again by going to the value selection menu and clicking the “Clear” button at the bottom.
Entering RPO parameters
The first RPO screen displays the main groups of fields of the mail item. For any sending parameters, the following fields are present on the screen:
- “Class, Weight in grams”;
- “Recipient”;
- “Preliminary result.”
Depending on the class or type, the “Marks” field may appear on the screen:
The first field to select is “Departure Class”. The default departure class is “Domestic”.
Entering weight characteristics
After selecting the weight input screen element, to obtain the weight value from the postal scale, you must press F4 . The system will display the received value from the postal scale in the appropriate field.
Note:
Weight is indicated in grams.
If the postal scale is missing or there is a problem with using it, a diagnostic message will be displayed on the screen.
In this case, you must enter the weight manually from the keyboard.
If you do not select a shipment type when entering weight, the System will mark the weight entry field as having an invalid value. The same mark will be given if the entered weight does not correspond to the selected type of shipment.
SHI input
Enter a bar identifier or bar postal identifier in the “SHI” field.
The mail ID can be entered using a scanner or manually using the keyboard. In both cases, the System checks that the identifier is entered correctly and, in case of an error, displays a message about this. Errors may occur if the identifier type does not correspond to the RPO type, or the specified identifier is already contained in the System (i.e., was entered previously).
Entering recipient information
To enter data about the RPO recipient, you need to go to the group of elements for entering data about the recipient.
To enter the recipient’s personal data, place the cursor in the “Recipient” field and click F4 key , or left-click on the “Recipient” field. The system will display the “Recipient Data” form:
Address data type
Entering address data must begin by selecting the address type. The composition of the address data entry fields depends on the selected address type.
By default, the standard address type is defined for data entry.
For any type of address, entering the OPS index is required.
To change the address type, you must select the appropriate field. In the form that opens, you must select the address type. The selected address type will be displayed on the address entry form.
Index
Entering the address must begin with entering the postal code (field “Zode”).
When entering an index, you must use the number keys. The system allows you to enter a maximum of six digits. After entering an index, when moving to the next element of address data, the entered value is checked for compliance with the reference index base. If an incorrect index is entered, the System will mark the entered index as incorrect.
Address data
The following address elements can be entered using the Central Postal Address Data Store (CADPA) or manually.
When using TsHDPA, the System will determine the region, district (if available) and list of settlements corresponding to the entered index. The region and district are displayed on the screen automatically; the locality must be selected from the drop-down list.
To sequentially specify address elements and move between them, you must use the key Tab(or the mouse pointer).
After selecting a locality, you must select or manually enter the intracity territory, street, house number and apartment number.
If there is no connection with TsHDPA, all fields, starting with the region (“Region”), must be filled in manually.
If you select the address type “PO Box”, “Military Unit”, “Field Post”, the address entry form displays a field for entering the corresponding number (“No”). It must be filled in manually. When you enter a zip code, the information in this field is not cleared.
If you select the “Hotel” address type, the address entry form displays a field for entering the hotel name “Hotel Name”.
It must be filled in manually. When you enter a zip code, the information in this field is not cleared.
Entering sender information
Entering data about the sender is similar to entering data about the recipient.
View summary data
After completing the entry of all data on receiving RPO, you must press the button « Further» . This will open the “Results” tab, which will display the cost of sending the RPO, detailed parameters of the RPO, the list and cost of additional services, and details of the total amount.
To cancel the entered data for receiving RPO, you must press "Cancel". Payment for receiving RPO
To complete, click “OK”, after which the main cash register window will open.
Note:
You can add any number of RPOs to your cart; each item will be printed using a separate receipt.
In the main window of the cash register you must select a payment method:
Cash;
No change;
Payment by bank card
When paying using a bank card, you must select the “Card” button. The system will carry out transactions with the card and return to the main window of the cash register, and a receipt will be printed.
You can check the correctness of RPO reception by clicking the “View log (2)” button. The last sale will be on the top line of the journal. In the group of fields on the right there are characteristics of accepted RPOs that are registered in the System.
To receive the next RPO, you should sequentially click the buttons “Postal services (1)” / “Reception (1)” / “Reception of RPO (1)” on the form of the main cash register window
Party reception RPO
Filling out basic fields
This operation is intended to fill in the data of the received list in accordance with the sender's paper batch list.
On the “Party List” form, in the “Basic” field group, you need to fill in the following fields:
- “List type” - the value is selected from the list;
- “Select a counterparty” - the value is selected from the list;
- “Contract number” - is entered automatically, depending on the selected counterparty;
- “List number” - enter the value corresponding to the list number;
- “List date” - by default the System sets the current date, the value can be changed.
To enter a list type, place the cursor in the “List Type” field and click F4. In the form that opens, select the desired list and click Enter.
To select a counterparty, go to the “Select counterparty” field and click the button F4, the system will open a journal containing a list of counterparties to select.
Sender. Client type
In the form that opens, you must specify the client type:
Phys. face;
Legal face.
If the sender is a legal entity, then you must fill out the “Company Name” field or select the name of the organization from the history (the “Select from History” button).
If the sender is an individual, you must fill in the fields “Last name”, “First name”, “Patronymic”.
Note:
If the counterparty was previously selected on the “Basic” fields tab, then the sender’s data (client type and name or full name will be filled in automatically).
This operation is intended to enter data on the categories of accepted RPOs in the lists and indicate the amount to be paid for each category.
After filling in all the fields about the Sender, click the button " Further" The system will display the “RPO Categories” tab of the “Party List” form.
On the “RPO Categories” tab of the “Party List” form, you can add several types of RPO categories included in the list by successively pressing the button « Add» or buttons Alt+“+” from the keyboard, and entering the parameters of each RPO group. When the button is pressed « Add» The system will display the “RPO Party List Categories” form with the “Category” tab active.
- “Number of RPOs, selected category”- it is necessary to indicate the number of RPOs;
- “Total for RPO of this category”- it is necessary to indicate the amount paid by the client for sending the RPO of the selected category, and the System will automatically allocate VAT from the entered amount.
On the “RPO Categories” form, on the “Results” tab, click the “ OK", the entered RPOs will be added to the table of the "Party List" form. Added RPOs by category can be adjusted by clicking the " Change Alt Change" and press the button Enter. To delete, click the " Delete» or press on the keyboard Alt+ "-".
After entering all the data into the System, you must click the “ Further" The “RPO List” tab will open.
Filling out the RPO list
This operation is intended to generate a list of shipments according to each entered category.
On the “RPO List” tab of the “Party List” form, you must click the button “ Add» or button Alt+“+” on the keyboard, and the System will display the “RPO” form.
Some of the fields of the “RPO” form are filled with previously entered data. You should enter values in the fields:
- “Weight” - the weight of the RPO is indicated;
- “SHI (SHPI)”;
- “Recipient” - filled in similarly to the sender;
- “Address” - filled in similarly to the sender’s address;
- “Additional services”, “Payment type RPO”.
On the “Forwarding Method” tab, the field is inactive for filling; the default value is “Terrestrial”.
On the “Preliminary Total” tab, the preliminary RPO amount is indicated; the fields are inactive for editing.
If RPO is entered in a quantity different from that specified in the list, the System will display a warning message and block the batch receipt until the errors are eliminated.
The transition between form screens is carried out by pressing the button " Further", the end of the entry is confirmed by pressing the button " OK" on the "Results" tab. Using the described method, all RPOs in the list are added.
Added RPOs can be adjusted by pressing the button " Change» or press the button on the keyboard Alt and using the arrow keys (→,←) select the operation “ Change" and press the button Enter and delete (click on the " Delete» or by pressing the button Alt+“-” from the keyboard). Button press " Further» on the “Party List” form of the “RPO List” tab will take the System to a form for previewing the final data on the RPO party list.
View data
The system displays data from the downloaded file:
- “List code” - unique list number f.103 on the day the list is submitted;
- “Total payable” - amount payable in rubles;
- “Version” - version of the f list file format. 103;
- “Total number of RPOs” - the total number of RPOs in the loaded list of form f.103.
After loading the data, the following buttons become available on the form:
- "Cancel"- exits the form of receiving batch RPOs;
- "Reject List"- in case of errors in the list, you must click to generate a rejection report;
- "Continue"- move to the next “Data” tab (if there are no lines with errors).
Data checking
After downloading the file, the following parameters are monitored:
The permissible declared value of the RPO is checked;
The amount of cash on delivery RPO is checked to ensure that it does not exceed the amount of the declared value;
The correctness of RPO tariffing is checked.
If there are errors, the System on the “Data” tab will indicate the RPO barcodes in which errors and erroneously filled fields were detected.
Data reconciliation
On the “Registration of RPO” tab, the lines highlighted in yellow are mail items subject to reconciliation. To perform the reconciliation, it is necessary to read the SHI RPO in the field of the same name and obtain its actual weight using postal scales. The weighing procedure during data reconciliation is selective in nature and is carried out in accordance with the requirements for incoming control sample volumes.
After the reconciliation procedure has been completed, the “Reconciled” checkbox will automatically be selected, the list line with the matching postal identifier will turn red, the postal identifier entry field will be cleared, and the value of the “Balance to check” field will decrease by one.
After indicating the weight of the RPO, if no visible defects are found, you must leave the “Defects and violations” field blank.
The system verified the equality of the declared and actual weight of the postal item and recorded the absence of visible defects and irregularities in its design.
As a result, the line of this RPO in the list is colored green.
If defects or violations are detected in the preparation of the batch list, it is necessary to note the defects and violations identified during reconciliation in the “Defects and violations” field.
Reconciliation of invoices and containers
To reconcile invoices and containers, in the menu for working with outgoing containers and invoices, you must select the “Reconcile invoices for sending (3)” button. The “Select invoices for reconciliation” form will open.
For adding it is necessary to enter the invoice identifier in the “HI invoice” field by pressing the mail scanner key, or manually from the keyboard, press the button “ Add/Remove" If the checks are successfully completed, a line will be added in the tabular part of the form with the ID of the container, the type of container and the invoice code added to the invoice being compared.
If the container ID is not registered in the System or this type of container cannot be added to the set of invoices being compared, the “Invoice ID” field will be reset to zero, the line will not be added and a diagnostic message will be displayed.
After adding all the invoices for reconciliation, you must click the “ Reconciliation».
After clicking on the “Reconciliation” button, the System will display the corresponding screen form.
To perform reconciliation, you need to add the container ID by scanning the ID from the address label of the mail container using a mail scanner, or enter the container ID manually using the keyboard. After scanning, if the container forms specified in the list area are included in the invoices, the System will mark “V” or display a diagnostic message.
After completing the verification, you must press the button “ OK» and the System will display a message indicating the successful completion of the reconciliation.
To transfer data to the OASU RPO, in the “Other operations (5)” menu, you must select the button “Administration (8)” → “Transfer data to the OASU RPO (1)”.
The integration form with OASU RPO will open. To transfer information to OASU RPO, you must click the “Send data to OASU RPO” button. If the submission is successful, the System will mark “V” in the “File sent” column in the log line corresponding to the current date.
Important: Carrying out the operation “Reconciliation” of postal containers is a mandatory functionality that must be carried out in the System to complete the cycle of sending postal containers. After this operation, the file with the RPO for sending to the OASU RPO will be generated correctly.
Acts f.51
Defect data entry
After the procedure for checking containers and RPO for defects and if they are present, on the “Defects” tab you need to click the “Add” button on the form or a keyboard shortcut Ctrl + on keyboard; In the menu that opens for selecting possible container defects, select the required type of defect.
For other defects not listed in the selection menu, you must write a comment in the appropriate field.
After selecting the “Other” defect, you must click on the “ Change", The system displays the Edit Defect Field Value form where you can specify additional defects.
Note:
The system records the supplied and actual weight. If during comparison a discrepancy in weight is revealed, it must be registered in the defects with the subsequent formation of a report.
When you press the button Reconciliation", The system will display the "Invoice/container identification" form, into which the SIs are entered, and when the input is confirmed with the " OK", the Capacity Attributes form is displayed.
When checking the container, it is necessary to compare all electronic data with the actual data and weigh the container. When the scales are connected to the System, press the button " Get weight", the weight will be displayed in the "Current weight" field. If the scales are not connected to the System, the weight is entered into the “Current weight” field manually.
If the invoice data is entered manually, then after entering the corresponding SI, the “Container Attributes” form will be displayed with empty fields for entering data on the incoming container.
It is necessary to fill in the fields on this form by selecting values from the appropriate menus according to the data on the physical invoice for the container. Weigh and enter the weight of the invoice in the “Current weight” field: if the scales are connected to the System, then you need to weigh the container and click on the “Get weight” button - the data on the weight of the container will be displayed in the “Current weight” field.
On the “Defects” tab, you need to click the “ Add» on the form or by keyboard shortcut Ctrl + on the keyboard, open the menu for selecting possible defects of the invoice/container and select the required one.
Note:
When you select the “Other” defect, the “Defect Values” table is activated and when you click on the “Edit” button, the “Edit defect field value” form will open for entering a comment on the defect.
After entering all defects, the System will display the “Defects” tab with the entered values. Next, go to the “Without postscript” checkbox and check if the invoice is without a postscript. If you need to enter attributes for another container of the same invoice, click the " Save and move on to next", if the invoice no longer contains containers, click " Save and Finish" The screen will display the invoice reconciliation form on the “Composition” tab. In the “Composition” table for the verified container there will be marks about verification and defects, meaning that the container has been verified and there are defects in it. If defects are not entered when checking the container, then there will be no “Defects” mark in the “Composition” table.
To complete the reconciliation, click the " Completion" In the dialog box, select " Yes».
After the reconciliation is completed, the System will display the “Incoming Mail Registration” menu.
Checking for defects
The defect testing procedure is an important component of the process of accepting and processing incoming mail. Checking for defects is divided into checking incoming containers and checking incoming items and containers.
Formation of notice f.30
Formation of notice f.30 occurs on the form “Generation of notices f.30”. The form displays the defects entered earlier during reconciliation. When generating, you can enter comments and data from the compilers of notices.
After entering comments and specifying the compilers, click the " Seal" The printed form of the notice f.30 will open in a separate document, from where it can be printed.
Parcel registration
To process incoming containers containing parcels, the “Registration of incoming mail” menu has functionality that allows you to enter information about the invoice and the parcels assigned to it using a template. To do this, in the “Registration of incoming mail” menu, click on the “Registration of parcels (4)” button. The entire mechanism for entering the attributes of the invoice and parcels, as well as checking for defects and reconciliation, is similar to the mechanisms for reconciling containers and RPO.
Reprinting documents
Printed notices and acts can be reprinted. To do this, in the postal service selection menu, click the “Other (6)” button. The system will display the “Other” menu, in which you must click the “Reprint invoices (2)” or “Reprint acts (3)” button.
In the “Date” field, you can select the invoices required for searching and further printing by selecting dates from the calendar in the range of which the invoices will be searched; to search using a given filter, you must click on the “ button Search" The system will sort only those invoices that meet the search conditions.
Address storage
SHI stamp for storage areas
By May 2017, Russian Post had connected more than half of its branches throughout the country (over 21 thousand) to the Unified Automated System of Post Offices (EAS OPS). It was developed by Russian Post according to the “single window” principle and replaces more than 15 different software products previously used.
In 2016, Russian Post installed 30 thousand sets of automated workstations (AWS) to replicate the EAS OPS system in 17,200 post offices. This year, the corresponding equipment and software have been installed in almost 4 thousand more post offices.
In particular, in Moscow, 95% of branches have already been transferred to the new system, which can significantly improve the quality of customer service, ensure the reliability and information security of ongoing operations, including protection from potential external interference.
By switching to a new platform where the “single window” principle is applied, Russian Post was able to significantly reduce the number of operator errors, increase process automation and make all types of services available in all post office windows, which allows for faster service to customers. On average, the time to serve one client was reduced by 2-3 times, depending on the type of service.
The installation of unified software in branches across the country opens a new stage in the large-scale IT modernization of the postal network, which will cover all 42 thousand Russian Post branches, linking them into a single information system. The new software fundamentally changes the architecture of Russian Post's approach to transferring the entire customer service system to information and digital technologies. Any product, whether it is launched online (through a portal or mobile application) or offline (at a post office), is adapted and integrated into a universal online service, united by a Unified Automated System.
Russian Post will complete the automation of its branches using four integrators
On January 20, 2017, Russian Post summed up the results of the competition to carry out work on replicating the Unified Automated System of Post Offices (EAS OPS). The new system replaces more than 15 different software products previously used by the enterprise.
The creation and piloting of this solution under a contract dated April 2013 was carried out by GMCS. As of December 2015, the system was implemented and tested in 100 Post offices.
In December 2015, another tender was held, which was also won by GMCS. As part of this contract, the system was to be installed in 25 postal departments, 15,000 branches and 274 post offices (in total, 19,500 workplaces).
On January 25, 2017, the postal operator announced that EAS OPS was installed in 17,200 post offices.
A new competition with an initial contract price of 1.15 billion rubles, which ended in January 2017, implied the replication of the system in 25 departments and 24,600 post offices. According to the protocol of the competition commission, one proposal from a collective participant was submitted for the procedure for considering applications. The leader of the consortium was GMCS, the other participants were Lanit, Informzashita and NST.
The application was found to meet the documentation requirements, so the competition commission recommended Russian Post to enter into an agreement. No changes to the initial purchase price were reported.
The EAS OPS system was created on the basis of a platform solution by setting up basic functionality and developing new software modules. EAS OPS is developed in three configurations that differ in their purpose. This is the configuration of the FPS level, the “Central Office” configuration - Post Office, Federal Post Office, and the “Federal Headquarters” configuration - AUP (Enterprise Management Apparatus).
Over the course of 1.5 years, the contract executors will have to organize monitoring of all stages of replication of the EAS OPS, deploy the system in postal offices and departments, and also train users.
Let us also recall that in March 2016, Russian Post introduced automated workstations for post offices. Each set cost the postal operator 44 thousand rubles.
2015: Development and replication of the EAS OPS in 15 thousand branches
In December 2015, the GMCS company won the Russian Post tender and for 1.5 years had to develop and replicate the Unified Automated System of Post Offices (EAS OPS). The cost of the contract was about 890 million rubles.
“The new software product for EAS OPS post offices is designed on the “single window” principle and will combine more than 15 different software products that were previously used by operators in post offices as separate applications,” Russian Post told TAdviser.
With the help of EAS OPS, employees of an enterprise can register incoming and outgoing mail, arrange the acceptance and payment of money transfers (including Forsazh and Western Union), subscribe to printed publications, pay pensions and benefits, arrange insurance and brokerage services services, bank deposits, loans and microloans, sell lottery, air and railway tickets, arrange telegraph and voice communication services.
Thanks to the synchronization of the EAS OPS with the database of postal items, the operator can quickly monitor the status of the shipment, noted in “Mail”. The system allows for multi-level control of the passage of funds, which guarantees their additional safety for the client.
The system allows the provision of some services to be switched to “formless technology” (filling out information only in electronic form).
In addition, with the help of the EAS, it was planned to solve the problems of creating and maintaining time sheets, recording the output of department personnel, as well as significantly simplify reporting by obtaining unified information in electronic form.
With the help of EAC OPS, they said at the enterprise, it is planned to double the speed of customer service (including by preserving customer history), as well as to make the introduction and distribution of new products and services across the post office network more quickly.
The creation and piloting of the EAS OPS under the contract dated April 2013 was also carried out by the GMCS company (Pochta could not report its amount at the time of publication). As of December 2015, the system was implemented and tested in 100 Post offices.
Savina Valentina Ivanovna
Job title: teacher special disciplines
Educational institution: GBOU College of Communications -54
Locality: Moscow city
Name of material: methodological development
Subject: Working on cash registers in the EAS OPS system
Publication date: 15.05.2017
Chapter: secondary vocational
Moscow Department of Education
State budgetary professional institution of Moscow
College of Communications No. 54 named after P.M. Vostrukhin
By specialty 02/11/12
"Postal service"
Topic: “Working on cash register using EAS OPS during the working day”
Completed by: Savina V.I.
Moscow 2017
EAC main menu
When logging in, the program asks for the user password, which everyone has
employee.
EAC main menu
8 points
1. Postal services
2.Financial services
3.Commercial services
4.Retail trade
5.Other operations
7. Main window of the cash register
The main window of the operator's cash desk
Reception of RPO
To accept an RPO you need to go to
postal services – reception – reception
If you wanted to go back to
menu, then you need to press the arrow in
top left corner and a window will appear
with choice.
When choosing a team yes form
will close without saving data, and
when choosing a command you can't
continue entering data
In the upper right corner there is a question mark icon (help system) when
Clicking this icon will display help.
Where you can find the information you need.
The help system sections are grouped and you can find the answer to any question you need.
question of interest
Checking funds in OPS
To view funds on the current operating window, select the other service in the main menu
operations - Cash transactions and cash DS
We choose surgery
cash DS at the cash desk,
a window appears where
depicts current cash
facilities:
1. pension payments
2. other funds
Date and time too
displayed
Overview of the composition of financial services
In me financial services there are four buttons to choose from
1.Money transfers (this is the acceptance of Forsazh, Addressless transfer and Western Union money transfers)
2. Payments in favor of third parties (acceptance of utility bills, fines, training, etc.)
3.Payment of pensions, social benefits and wages
4.Banking and insurance services
5.main menu
Transfer acceptance window
You need to fill in the type of transfer, sender, recipient, payment method, etc., automatically
lists of terrorists are being checked.
When all fields are filled in, press the Next key to go to the second page
The final stage of receiving translation is printing (printing the form)
By pressing the ok button, you go to the main window of the cash register where all the calculations take place,
Payment accepted only in cash
By pressing the ok button, you go to the main window of the cash register where all calculations and reception take place
Payment accepted only in cash
And press the button without change or cash (with change).
Request for return of postal order
To submit a request for the return of postal orders, go to the menu
Financial services (2) → Money transfers (1) → Postal transfers (1) →
Data exchange with the main point of the ESPP
Data exchange with the Main
clause of the ESPP
is carried out using
naming a menu item
“Data exchange with GP”:
Other operations (5) →
Administration (8) →
Administration
postal transfers (2) →
Data exchange with GPU (1)
Postman delivery registration
To register the delivery of a postal transfer by the postman
you should go to the EAS OPS menu:
Financial services (2) → Money transfers (1) → Postal transfers (1)
→ Additional operations (3) → Registration of delivery of transfers (9)
The system provides payment registration for four
types of payment documents:
payment based on documents containing a barcode
(pensions, social benefits);
payment of funeral benefits - payment
the document is provided to the operator by the client;
payment of social benefits according to the statement -
the payment document in paper form is located at
operator;
payment of wages according to payroll
The document is in paper form with the operator.
Reinforcement of the operating cash desk is carried out by sequentially moving through the menu items: “Main
menu → Other operations (5) → Cash transactions (9) → Transfer of funds within the cash register (3).”
Payment of social benefits according to statements
When paying social benefits
according to statements on the form “Registration of payments for
fiscal registrar" should be selected in the field
“Document type” value “Social payments for
statements", while the payment registration form
will take the form
Payment based on documents containing a barcode
Payment is being made
For this it is necessary
scan the barcode with
using a scanner, when
difficulty reading the bar code,
the operator can enter the code manually
no. The following fields will be filled in
automatically
"Document type";
“Date of transaction registration”;
"Document Number";
"Document amount".
In the “Operation” field, you must select the desired value from the drop-down list. Choice
values in the “Operation” field occur by selecting the field (setting the cursor) and
pressing the F4 key. Acceptable types of operations are determined depending on
selected document type.
If the payment according to the specified document has already
was carried out, the system will display diagnostic
message “According to the specified document number
payment has already been made."
Registration of cash register transactions. Cashier sessions.
To carry out operations with cash register sessions, you must press the button
“Registration of transactions at the cash register (3)”, to do this go to the menu: Main menu→
Financial services (2)→Payment of pensions, social services. Benefits and wages
(3)→Registration of transactions at the cash register (3). The Cashier Sessions form appears.
Closing cash register sessions
To close a cash register session, you need to set the focus to
desired session with the mouse and click the “Close Session” button.
Note:
Cash register sessions not manually closed will be
closed automatically at the end of the shift
on the operating window after
affirmative answer to information
System message.