Muffled sound in iPhone 7. The iPhone speaker has become quiet - why the sound is muffled. Restoring iOS

IPhone owners regularly receive operating system updates and high-quality warranty service, however, quality does not always guarantee absolutely stable operation of the device. Like any smartphone, the iPhone can malfunction from time to time. Let's talk about one of the most common problems of iOS users, when the IPhone has difficulty hearing the interlocutor.

We are looking for the cause of the malfunction

If you recently purchased a phone and the problem “the other person can’t hear me during a call” immediately appeared, make sure that:

• The microphone is located fairly close to the sound source. Despite its banality, this reason is the most common. Users may use speakerphone or hold the phone in such a way that the speaker is too far away;
• Physical barrier of the noise canceling microphone. Perhaps your iPhone case is blocking the microphone, which is why the muffled voice “like coming out of a barrel” is created. It is worth noting that not only external accessories, but also parts located inside the case can block the operation of a part. For example, the seal on the top cable could have moved, which is necessary for a tighter fit of the speaking microphone to the iPhone body;
• Absolute failure of the upper loop. If the cable stops working (and not just its component), the mute and volume buttons on the iPhone will not work well.

Also the reason bad sound there may be an incorrect update of the operating system, an attempt to install a jailbreak, interception telephone conversations other applications (including virus software).

Restoring iOS

It is worth noting that in 99% of cases, along with the problem poor hearing from the interlocutor's moans, the function of recording sound through the iPhone does not work standard application. If you updated iOS before the problem occurred, try the following:

Clear your phone of the latest installed applications and reboot it. Some users note that programs such as Whatsapp, Viber and Telegram can affect the work standard utility to make calls. The reason is bugs in latest updates applications.

Perform data recovery from using iTunes or IClou d. According to standard settings, iPhone regularly creates backup copy data and sends it to the ICloud service. A backup is also created each time the phone is connected to iTunes. You can roll back your phone settings by using a backup that was created before the OS crash occurred.

Wait for the exit new version firmware. Very often the problem lies precisely in bugs from the developer that arise during the creation process. new firmware. As a rule, unsuccessful firmwares are eliminated within 1-2 days. iOS will be updated over the air automatically.

Replacing the top cable

In the event of a hardware failure, the only solution is to completely replace the top cable of the iPhone. There is no point in replacing individual components, because they cannot be purchased officially, and the use of uncertified spare parts will lead to complete inoperability of the iPhone (without the ability to turn on the device).

To replace the cable, you first need to disconnect the non-working part, as shown in the figure.

Take the new part and pay attention to the noise canceling microphone before installing it. It should have a protective mesh indicating serial number spare parts. In some cases, the microphone may be covered with black tape to reduce noise. Don't forget to peel it off before starting work.

Official sales started in September iPhone smartphones 7 and iPhone 7 Plus. Not a single launch of new Apple products is complete without close attention from the media, so any bug risks becoming a tragedy on a global scale. One has only to remember the problem with the deteriorating connection in the iPhone 4, the peeling paint in the iPhone 5, and the bending iPhone 6 Plus.

No serious defects have been found with the iPhone 7 yet. Most problems can be solved by rebooting the smartphone, others can be fixed with the release of the next update.

1. Hissing sounds during intense work

The day after the start iPhone sales 7 and iPhone 7 Plus, the first customer complaints about the operation of the devices have appeared on the Internet. We are talking about the A10 Fusion processor, which tends to make “mysterious sounds” when the smartphone is used intensively.

According to the owners of the "Seven", the new 4-core processor begins to hiss during high loads. The sound can be heard through the body even at a distance from the gadget. This happens during moments of intensive operation of the computing module, which is not typical for any other Apple processor or competing chip from Qualcomm and MediaTek.

For now simple way decide this problem does not exist. If you feel that the sound is excessively loud, replace the device under warranty.

2. Low battery life

There are a number of problems with iOS 10 that specifically affected the use of the iPhone 7 and iPhone 7 Plus. It happens that the smartphone simply stops responding to touches or cannot connect to the Bluetooth network, and Mobile Internet malfunctions. However, many have traditionally complained about the time battery life iPhone 7.

In 9 out of 10 cases, abnormal discharge of flagships is caused by the background operation of one or another application. In such cases, you need to go to settings, Battery section and look at the list of the most energy-intensive tasks. To improve the autonomy of smartphones, you need to return to main screen settings, then go to the General –> Content Update section and disable the specified option for the “faulty” application. The energy saving mode will also help extend the operating time away from the outlet: Settings -> Battery.

3. Poor sound quality during a call

Some iPhone users 7 reported poor sound quality during phone calls. The corresponding complaints appeared on the website technical support Apple. The first to report the problem was a user named Stefan Fischer. His message dates back to September 16, the day iPhone 7 sales started.

In the thread discussing the problem, users left many comments with similar complaints. Most of them are iPhone owners 7Plus.

Apple has not officially commented on the problem, but there is an article on the company's website entitled "Missing or distorted sound from iPhone speaker." In case of such defects, it suggests increasing the sound, rebooting the device, or removing dirt from the speaker using a brush with soft bristles.

4. iPhone 7 does not find the network after turning off Airplane mode

Some iPhone 7 and iPhone 7 Plus buyers are complaining about an issue with Airplane mode. After disabling the function, your cellular connection is lost.

Apple is already aware of the failure and has provided technical support with appropriate instructions. Anyone experiencing this issue is advised to restart their iPhone 7 and iPhone 7 Plus. If this does not help, then remove and reinsert the SIM card.

5. Problems with Lightning headphones

Some iPhone 7 and iPhone 7 Plus buyers have encountered incorrect operation of Lightning EarPods. According to users, from time to time the remote control is branded Apple headset stops functioning and seems to freeze. This happens if you leave the EarPods connected to your iPhone 7 for a few minutes. The sound continues to work, but the buttons do not work. Users cannot switch songs or adjust audio volume, although the microphone works fine.

The problem with sound loss was resolved in the iOS 10.0.2 update. In order to restore correct operation headphones, you need to update your iPhone 7 to a new version.

6. Problems with activation

In some cases, after the first turn on iPhone 7 The device cannot be activated. Activation failure usually occurs when there are problems accessing the Internet. Check your network connection. If the problem persists, try switching to Wi-Fi network. If the problem persists, try restarting your smartphone several times, or activating it by connecting to iTunes.

7. Unstable Bluetooth operation

Owners of recently released gadgets also complain about unstable operation wireless connection Bluetooth. On Apple forums, customers write that they cannot connect the iPhone 7 to their car stereo.

Some users of the device report that the smartphone works, but voice calls through the on-board system are distorted. Some users complain that the iPhone 7 disconnects from the car's on-board system after 10 seconds, after which the gadget can no longer be connected to the system. Most complaints come from BMW car owners.

If you encounter a similar problem, all you can do is wait. According to company representatives, Apple is currently working on an update that should fix the problems.

Before you begin to describe the malfunctions and answer the question - Why is it hard to hear your iPhone interlocutor during a conversation and what to do in such a situation, you need to study the smartphone device and divide the breakdown into mechanical and software.

The iPhone has two speakers, the lower speaker, which is responsible for speakerphone, playback of music and call sounds, and the upper auditory speaker, which is responsible for hearing the voice of the interlocutor on the iPhone.

Symptoms and Causes of Mechanical Speaker Failure

During a call, you cannot hear the person on your iPhone who is on speakerphone, which means the problem is in the lower speaker.

• Faulty Mini-Jack 3.5 mm.

Often, this is due to a failure in the 3.5 mm plug. Perhaps the contacts are shorting in it. Sometimes it helps to connect and disconnect the plug several times, 10–20. So, you clean the connector from oxides and other debris deposited on the contacts.

But this is just a life hack that does not guarantee 100% results. If it didn’t help, then you need it. On newer iPhone models, the headphone and charging jacks come in one piece.

• - “Mute” key and volume rocker.

If you recently became the owner of an iPhone and do not understand the device and buttons, then on the left side there is a key to switch to silent mode (Mute), which could be accidentally touched during a conversation.

It's worth checking to see if you've pressed the volume control or muted the sound. Try calling back and holding down the volume up key. If you can’t hear your iPhone interlocutor, it is possible that the problem lies at the other end of the “wire.”

• - Faulty top speaker.

Often, people contact the PlanetiPhone service with a broken hearing speaker. It fails due to the ingress of water, dirt and dust. Water penetration causes short circuit and leaves oxides on the contacts that interfere with signal conduction from the speaker to the motherboard.

The mesh on the speaker, which performs a protective function, can become clogged with small particles of dust and dirt. It is extremely difficult to hear the person calling. In this situation, you will need to clean the iPhone from water and dust, and you will need to dry it and clean the contacts from oxidation.

• - iPhone crash.

If an iPhone falls from a height, not only the speaker, but also the microphone of the iPhone fails.

During a call, it performs a noise reduction function. Due to the fall, the audio codec or cable fails, which is why the smartphone perceives all sound coming from the subscriber as noise and dampens it. He is checked by recording his voice.

If it plays with interference, noise and wheezing, you should come to our service for iPhone diagnostics. This may be the very answer why it’s hard to hear the person you’re talking to on your iPhone.

Software glitches and errors

Now we will analyze software malfunctions that we can fix ourselves without resorting to the help of a service.

• - Bluetooth headsets.

It’s worth remembering if you connected speakers or headphones via Bluetooth? iOS may not properly disconnect the headset and think that it is still connected to the phone. Just go to settings and turn it off again.

• - Third party programs.

On the iPhone it is difficult to hear the interlocutor due to the use third party software. Remember what you installed before the problem was discovered. Try removing them and rebooting. Hold down the Power and Home keys.

• - iOS crash.

If the sound does not always disappear, but only intermittently, it may be a failure operating system iPhone. Try updating the firmware.

What to do if you can’t hear your interlocutor on iPhone?

From the possible breakdowns and their symptoms described above, it is extremely difficult to correctly diagnose the location and cause of the breakdown. If you have little experience, it is better to start checking by checking the volume level in the settings and the silent mode key.

The best and simplest answer to the question why you can’t hear your iPhone interlocutor is to come to the PlanetiPhone SC for a free iPhone diagnosis.

Stages of repair in PlanetiPhone.

• - Come to the one closest to you service center and tell us in detail about the breakdown or call a repairman to your home by leaving a request on the website. (Master's visit to Moscow - Free)

• - First of all, before starting any action, a check is performed to identify all hidden problems and their causes. (This is done free of charge, even if you later decide to postpone the restoration until later.)

• - Next, we announce all the faults found, the time it will take to fix them and the final price. (The price already includes the price of the part and the work of the master! No extra charges after repairs!)

• - The agreed procedures and full testing of the smartphone are carried out.

• - You pay for the services and you are given a fully restored iPhone, a warranty and a discount card.

*Get a discount now by simply filling out an application on the website.

Why should you contact PlanetiPhone?

Our service has advantages that clearly distinguish us from all competitors in Moscow. These include:

• - Unlike other top workshops, we have an affordable cost of repairs in the capital.

• - Free computer check of the gadget, even in case of refusal to repair it at the service center and a specialist visiting your home in the capital.

• - Only original components, which are always in stock.

• - Modern equipment and experienced craftsmen.

• - Free delivery of equipment to the service center and back to your home in the capital.

We didn’t find an answer to the question - why can’t you hear the iPhone interlocutor? Come to PlanetiPhone and we will quickly find out the reason!

iPhone 7 plus has 2 speakers, one auditory (spoken) and polyphonic (responsible for speakerphone, calls, music) and sometimes it happens that one of the iPhone speakers, or even both, does not work, sometimes they work, but very quietly, or wheezing is present. There may be several reasons why the speaker on the iPhone 7 plus does not work.

The main reasons for speaker failure

1. The simplest reason is the sound is turned off. You can accidentally touch the button on the phone, and it will turn off all signals. The speaker can also be disabled in the settings of the iPhone itself. You can fix this by disabling the corresponding function in the “Sounds” tab.
2. The reason may be that Bluetooth is turned on, since Apple smartphones have a sound redirection function. You should go to settings and turn off Bluetooth. If this was the reason, the speaker should work.
3. One of the most common reasons why the iPhone 7 Plus speaker does not work is when it falls. Upon impact, any element could break; to understand which one, you will need to disassemble the case. If there are no visible damages, the phone should be taken to service.
4. Falling into liquid may also cause no sound. In this case, you need to disassemble the iPhone as quickly as possible, remove the battery and dry it well. If it stays in the water for a few seconds, there is a chance that the speaker will work again.

Hardware causes of speaker failure

1. The cable came off or became unusable. The smartphone should be disassembled and the cable checked. If it is broken, replace it.
2. One of the elements is broken motherboard, responsible for the operation of the speaker. Discover on your own similar problem hard, so if there are no other visible damage, the iPhone should be sent in for repair.
3. The cause could also be a glitch in the program. You can try restarting your smartphone or resetting the settings.

The speaker in the iPhone 7 plus is quiet or wheezing has appeared

• The phone was damaged when dropped. In this case, it is worth replacing the speaker.
• Dust, water or dirt has entered the speaker. The phone is disassembled and examined. If dust or dirt gets into it, it needs to be cleaned. When water gets in, the battery is taken out and everything is dried well.

And, of course, there may be a manufacturing defect, then you should take the smartphone to a service center and replace it, if there is a warranty.

Quite often, owners of Apple smartphones come to me with a complaint that the iPhone speaker has become quieter, the interlocutor has become difficult to hear and they have to strain their ears significantly. In a noisy street, this becomes terribly annoying. Skeptics immediately begin to criticize Apple and the iPhone, complaining about the Chinese assembly and high cost. In fact, in most cases, the reasons why the iPhone has become quiet speaker and dull sound lie not in the device itself, but in its accessories. But first things first!

So, if for no reason your iPhone speaker starts to work quietly, start by simply rebooting it. After that, call one of your friends and during the conversation, use the buttons to adjust the speaker volume from minimum to maximum and back several times. This helps in cases where sound problems are associated with a simple malfunction of the device.

The second, quite common case is a crookedly pasted protective film or glass.

But here, as a rule, the problem arises immediately after you have glued the protective accessory to the device. Accordingly, you need to re-glue the film or glass correctly and everything will be fine.

It also happens that the iPhone became quieter due to the case, which became deformed over time and partially covered the speaker. Again, checking this is quite simple - just remove the case and make a call.

Cleaning the iPhone speaker

Now let’s consider a more serious case, when the sound on the iPhone is muffled and the interlocutor is hard to hear at maximum volume due to contamination of the speaker. This could be various small debris from a pocket or bag, some sweet or viscous liquids that accidentally fell on the phone body, or ordinary dirt. To clean iPhone speaker, You will need a stiff brush or toothbrush and alcohol.

First you need to moisten the pile with alcohol and squeeze it thoroughly so that it is damp, but not wet. Roughly speaking, our task is to prevent alcohol from getting inside the smartphone during the cleaning process. The best option is to run the lint over a piece of paper several times. After this, we try to clean the iPhone speaker grid with careful movements.

Note: A toothbrush can also be used to clean the main speaker of an iPhone. The only condition is to use it without alcohol. The fact is that its holes are much larger and alcohol can get inside the device.

Phone hardware problem

Unfortunately, iPhones also break, which means the speaker can also fail. How can this be checked? Simple enough. Here are two ways.

First, use headphones. In this case, there will be excellent audibility through them, but the iPhone speaker will still be deaf.

If it turns out that the iPhone has become quieter because the speaker is broken, then the only way The solution is to take it to the service.