Procedure for connecting to unlimited Internet from Velcom, tariff plans. How to set up Internet from Velcom on Android Velcom how to connect an Internet tariff plan hello

You can suspend the service for a while or refuse it completely either without leaving your home or when you visit the nearest office with your passport.

The application for deactivation indicates the passport number, telephone number, and the desired date for canceling the option.

If this is inconvenient, you can use the electronic assistant or simply call the contact center.

Reasons for refusing the Internet

Widespread transition to wireless communication forces 3G to lose ground. WIFI is more convenient and often faster. People most often refuse to access the Internet from their phone:

  • if the owner is an elderly person, World Wide Web is not interested and does not want to pay for random keystrokes and accrued traffic;
  • if the owner is a child and sits online for days on end;
  • if you are planning a trip and don’t want to pay significant sums just to “check your email.”

How to turn off the Internet on Velcom on your phone?

To refuse service A written application is required, written according to the template established by the company. You can apply for it at the Center for Educational Services or with the official partners of the operator.

When visiting the office, be sure to have your passport with you; disconnection or connection can only be made with the consent of the user. Make sure you have no debt.

How to fill out an application?

The client fills out the document himself or, if desired, a consultant will help him. The client's passport data, indication of the desire to terminate the contract, contact phone number, address, contract number, desired date for deactivating the option, date and signature are indicated.

Other ways to disable:

  1. USSD command. Call at contact center it can be difficult because large quantity requests. The use of USSD commands is available around the clock, and if necessary, you can activate the option again in the same way. To disable the option, enter the command *126*1*1# call.
  2. Phone call. You can contact a consultant, stating your passport details and your desire to refuse the service. Service number 411.
  3. ISSA(network subscriber service). Access to it is granted to all new users. To set a password, dial USSD command*141*0#. Disable the option using the prompts electronic system. Changes will take effect within 24 hours after entering the request.

How to disable the 3G mobile Internet service on your phone and cancel it from various operators, read.

Operator tariffs

Internet mobile:

Important. If you simply reset the settings without abandoning the option, and the service itself is provided by the operator, then subscription fee will continue to accrue.

The convenience of temporarily suspending services is the ability to resume service at the desired time independently. In the event of a complete shutdown, a new contract will be required.

UMTS-900 base stations have been deployed en masse in the capital since this year. Indoor 3G coverage (in low-lying city blocks, buildings in dense urban areas, ground floors) of Minsk is close to one hundred percent, the operator plans to create a guaranteed connection and stable connection speed for each home.

All major highways in the Brest and Gomel regions will have access to the technology; five UMTS-900 stations are already operating in Dzerzhinsk. A global update of the entire network is planned in May, which promises to improve the quality of reception. Completion of the company's data center is promised in the fourth quarter of the year.

If you spend a lot of time on the World Wide Web, then it will be beneficial to connect to Velcom unlimited Internet. By choosing a suitable tariff, you will be able to get an unlimited number of megabytes. When choosing an option, you should pay attention to the subscription fee and maximum speed mobile internet.

Tariff plans with unlimited internet

The Velcom operator offers various tariff packages that include unlimited Internet. You should familiarize yourself with existing options and their features in order to choose the appropriate option.

Smart Infinite is considered a popular tariff. It provides unlimited communication on the Welkom network, as well as an unlimited amount of Internet traffic. The monthly subscription fee is 56.02 rubles per month. At the same time, it is possible to call Velcom clients, send SMS and MMS within the network without any restrictions. 1000 free minutes are also given for outgoing calls to subscribers of other operators located in Belarus.

There is a more expensive tariff - Business class. There is an unlimited number of megabytes, and there are also no restrictions on calls within the Belarusian network. In addition, you have 300 minutes to call the CIS countries and Europe. You will have to pay 112.15 rubles per month, with significantly fewer restrictions than for other tariff plans. If you are only interested in unlimited Internet, then you should consider cheaper options.

The Velcom operator recommends activating the “Unlimited Internet” option. It is available to users of the Comfort, Comfort+ and Comfort+ for business tariff plans. As part of the promotion, you can connect it for free; unlimited megabytes come as an addition to the main traffic, which is included in the subscription fee. This is a profitable option for people who use the listed tariffs. You should have time to connect to Velcom unlimited internet while the special promotion is valid.

How to connect unlimited internet

To use Velcom unlimited internet, you will need to switch to new tariff or enable the option. For example, in order to add the “Unlimited Internet” function, you need to dial the USSD command: *135*7#. After this, you just have to wait for a response from the operator mobile communications and check if the procedure was successful.

You can connect unlimited Internet to your phone through your Personal Account on the website of the Velcom operator. You will first need to register by providing your phone number and personal information. After this, through the Velcom ISSA Personal Account you will be able to connect the option to your tariff.

To receive the service, you can contact the salon cellular communication and inform employees of your intention. They will help you connect unlimited Internet to your Velcom number and also tell you about the features of the option. It is also worth considering that the function does not work in roaming, so all consumed megabytes outside the home network zone will have to be paid separately. The funds will be debited from the balance in accordance with the Velcom roaming tariff.

The speed depends on the tariff package:

  1. Comfort, comfort+ – up to 1 Mbit/s.
  2. Comfort 2 – up to 2 Mbit/s.
  3. Comfort 4 – up to 4 Mbit/s.
  4. Comfort 8 – up to 8 Mbit/s.
  5. Comfort 16 – up to 16 Mbit/s.

If you want to change the tariff to get unlimited on Velcom, then you will need to go through the standard procedure. In order not to contact mobile phone stores, you can go to the official Velcom website. To do this, you must have access to the Internet.

Procedure:

  1. You need to go to the site and click on the “Login” button.
  2. After this, you should enter your personal information, such as your phone number and password.
  3. You need to go to the “Tariffs” section and select the option you are interested in. For example, Smart Infinite, it is in the “Almost Everything Included” section.
  4. Be sure to familiarize yourself with the terms and features of the package, after which you can activate it. To do this, click on the “Go Now” button.
  5. By following the instructions, you will be able to become the owner of the desired tariff. For a successful transition, it is important that there are enough funds on your balance to pay.

For the modem you can use the Velcom Super WEB tariff. You can get a maximum of 30 GB per month. There is enough traffic to visit pages on the Internet and make video calls. From unlimited there is an option WEB Tankers. At the same time, an unlimited number of megabytes is provided only for the game World Of Tanks Blitz.

How to connect unlimited internet for a day

If you wish, you can connect to unlimited for a day. This option will be useful for people who only need unlimited Internet access for one day. The function is available for phones running Android, IOS and Windows. The option can be connected to Comfort, as well as Super WEB and Light tariffs.

To connect to Velcom Belarus unlimited internet, you need to send a request to *135*7#. You can also configure it through your Personal Account if you have access to worldwide network. In addition, you can contact a mobile phone store to get help from employees. Velcom unlimited internet will be activated for exactly 24 hours, after which it will turn off. The cost is 2.98 rubles. This is a one-time fee that is debited at the time of connection. During the day, a person will be able to use unlimited Welkom Internet from his mobile phone or via a modem.

Velcom Internet settings on Android

If you are a client mobile operator Velcom, then this article is intended for you, for those who want to set up the Internet on their Android smartphone.

As we know, the operator provides the population with GSM mobile communication service. Also, thanks to the wireless Internet connection service, users of Android devices can fully use applications and the browser.

As a rule, when purchasing a new SIM card with a network connection service, the settings are set independently. But it happens that the device does not register the connection automatically. In such a situation, you will have to set the Internet settings manually.

This instruction is standard for almost all models of smartphones and tablets based on operating system Android.

On devices with Android platform It’s not at all difficult to set up an Internet connection yourself. This process will not take much of your time, you do not need to expend much effort. All you need to do is carefully follow all the steps described in the instructions below.

Please check in advance whether your tariff package network connection service. If one is not connected, this is quite easy to do by finding out the information on the operator’s official website.

Let's get started!

1) First you need to open the settings menu in the normal menu. Then go through the following points: “menu” - “settings” - “wireless network”.

2) In the new tab, set the checkbox next to the “mobile Internet” category. This will help activate the Internet connection access port.

3) Then you need to go to “ mobile networks" If the “Velcom internet” item is already in the window that appears, then simply select a profile with one click.

If automatic settings didn't come, then let's get started manual settings.

1) In the functions menu, go to the “Create APN” tab. We will enter the relevant Velcom data in a new window. We carefully enter all the data; it depends on whether the connection is activated.

2) In the “name” field you need to enter internet. In the “APN” field we enter the following address - wmi.velcom.by. You do not need to enter anything in the “login” and “password” columns. You can save and exit the menu.

To find out whether the connection has been activated, pay attention to the presence of the G, E, 3G or H (H+) symbols (depending on the device model) on the main screen. If they do not appear immediately, you need to restart the device. If this does not help, then perhaps you made a mistake when entering the settings.

You can also find out the data that needs to be entered by dialing the USSD request *135*3#.

« Mobile Internet» – the company’s service for providing wireless Internet access using 2G/3G/3G+ technologies, allowing you to transmit and receive data using mobile device(telephone, modem, etc.) supporting the specified technologies.

1. The Mobile Internet service includes:

  • “Internet for tariff plan” - the Internet access service is provided to all subscribers of the company upon concluding an agreement, changing the tariff plan (if the Mobile Internet service was not connected to the old tariff plan, or if “Internet for the tariff plan” was used, or in the case described in clause 8.2). The service is provided without a subscription fee.
  • Internet packages 250, 350, 750, 1000, 1500, 3000, 3000 + voka TV, 5000 + voka TV – additional packages with the included traffic volume in megabytes corresponding to the name (hereinafter referred to as Internet packages). The period for providing Internet packages is 30 days. If the Internet package is not disabled or changed, it will automatically renew for the next period. The cost of the Internet package is debited in full at a time from the balance of the client’s personal account when connecting, renewing or changing the Internet package. Traffic is provided within 24 hours from the moment of connection, renewal or change of the Internet package.
  • “Light” package – package with subscription fee, without included traffic. The subscription fee for the package is charged daily in equal installments in proportion to the number of days in the month.
  • Internet traffic packages of 500 MB, 1 GB, “1 GB for everything else” and 10 GB - one-time packages of additional Internet traffic. The validity period of the packages is limited to the current period of provision of tariff plans. The cost of packages is written off as a one-time payment; traffic is provided in full when purchasing packages.
  • package “Unlimited Internet for a day” - a one-time package with an unlimited amount of Internet traffic. The package is valid for 1 day. The cost of the package is charged in full at a time, traffic is provided from the moment of connection.
  • “Unlimited Internet” package is a package with an unlimited amount of Internet traffic, which is valid on the following tariff plans at the speed of mobile Internet, depending on the tariff plan:

2.Internet packages and the “Light” package are available on the following tariff plans:

Tariff plan Plastic bag
250 350 750 1000 1500 3000 3000 + voka TV
5000 + voka TV
"Easy"
Smart Premiere / Corporate Smart Premiere
Smart 1/2/3/ Corporate Smart 1/2/3









"Big plans"
BUSINESS.PRO
BUSINESS.PRO.WEB

Other tariff plans (except those listed in clause 3)
  • Internet packages and the “Light” package are not provided on the following tariff plans: Smart Infinite, “Business Class”, BUSINESS.PRO. Platinum, “At your rhythm”, lemon, “Semi-annual subscription”, Light, Light +, Light + for business, tariff line “Comfort”, “Comfort+”, “Comfort+ for business”, tariff line for the Internet: Super WEB , WEB and "Non-stop". These tariff plans also do not provide the ability to connect/disconnect mobile Internet.
3. One-time Internet traffic packages are available on the following tariff plans:


4. The “Mobile Internet” service is managed by subscribers independently:
via USSD *135*1# - connect/disconnect Internet packages, Mobile Internet services;
via USSD *135*7# - connection of one-time packages of additional Internet traffic;
in your Personal Account;
in ACCA, by number 411.

5. Changing the Internet package, connecting/disconnecting the Mobile Internet service (on tariff plans where this option is provided) is carried out within 24 hours from the moment the application is submitted.

6. Applications for transactions with the Mobile Internet service will not be processed if:
the subscriber's service is suspended partially or completely in accordance with the contract for the provision of telecommunication services;
There are not enough funds on the personal account balance to write off the cost of the new package (for subscribers paying for prepaid communication services).

7. Features of using Internet packages:
7.1. When using a tariff plan that includes megabytes in the subscription fee, the traffic of the Internet package will be consumed first, then the traffic of the tariff plan.
7.2. When changing the tariff plan, the Internet package will be saved if it is available on the new tariff plan, otherwise the Internet package will be changed to “Internet for the tariff plan”.
7.3. Traffic in excess of that included in the Internet package is charged according to the tariffs of the Internet package.
7.4. The unused balance of Internet package traffic is reset to zero after 30 days, when the package is changed, or when the service is disconnected.
7.5. Information about the date of the next write-off of the cost of the Internet package and the provision of a new volume of traffic can be obtained via USSD *135*3*2# and in your Personal Account.
7.6. If, at the time of the next write-off of the cost of the Internet package, the subscriber is disconnected from outgoing and incoming communications due to late payment for the company’s services or use of the “Pause” service, the cost of the Internet package will be written off after the service is restored in full. Traffic will be provided in full within 24 hours and is available until the end of the Internet package provision period. The period of provision of the Internet package is not extended by the period of disconnection from the communication network.
7.7. The cost of Internet packages 3000 + voka TV, 5000 + voka TV includes a subscription to a limited number of channels of the voka TV service. You can use voka TV using the special voka application or on the website www.voka.tv. The voka service is provided in accordance with the Procedure for the provision of the voka service.

8. Features of using one-time packages of 500 MB or 1 GB:
8.1. One-time packages of additional Internet traffic with a volume of 500 MB or 1 GB are provided on the WEB Start, WEB 4, WEB 8, WEB 10 + voka, WEB 16, “At Your Rhythm” tariff plans and are valid until the date of the next traffic update included in the tariff plan.
8.2. Purchasing additional traffic packages is possible after the included traffic of the tariff plan or a previously purchased one-time package has been completely used up.
8.3. The remainder of the traffic of a one-time package is not saved when changing the tariff plan, where the 500 MB and 1 GB packages are not available.
8.4. You can purchase packages of additional Internet traffic using the methods described in paragraph 5, as well as on the special page infopage.site. Redirection to this page occurs automatically after the end of the included traffic of the tariff plan/one-time package. The page is accessible in the mobile device browser only via the HTTP protocol. When using the HTTPS protocol, the page is not guaranteed to display.
8.5. When redirected to a special page, HTTP traffic to other resources is blocked until the subscriber chooses a method of further working with the mobile Internet: purchasing a package or paying for traffic.
8.6. Application traffic is not blocked mail clients, browsers with specific proxy server settings and other traffic other than HTTP. Such traffic is charged in accordance with the subscriber's tariff plan.
8.7. If the subscriber chooses to use paid traffic, redirection to a special page until the end of the current tariff plan period is not performed.

9. Features of using the one-time package “Unlimited Internet for a day”:
9.1. The one-time package “Unlimited Internet for a day” is provided on the “Comfort”, “Comfort+”, “Comfort + for Business”, Super WEB tariff plans and on the “Semi-Annual Subscription”, Light, Light +, Light + for Business and Valid for 24 hours from the moment of connection.
9.2. You can purchase the “Unlimited Internet for a day” package both while using the included traffic of the tariff plan, and after it has been used up.
9.3. The “Unlimited Internet for a day” package, purchased before the end of the included traffic of the tariff plan, is consumed first.
9.4. The purchase of each subsequent “Unlimited Internet for a day” package becomes possible only after the previous one has expired.
9.5. The “Unlimited Internet for a day” package is disabled when changing the tariff plan to a tariff plan that does not belong to the “Comfort”, “Comfort+”, “Comfort+ for business”, Super WEB, Light, Light +, Light + for business tariff plans .

10. Features of using the “10 GB Package” service:
10.1. A one-time package of additional Internet traffic with a volume of 10 GB at unlimited speed is provided on the Smart Infinite tariff plan and is valid until the date of the next update of the traffic included in the tariff plan.
10.2. Purchasing an additional traffic package is possible if you consume more than 100 GB of Internet traffic in the current month or after a previously purchased one-time package.
10.3. The purchase of each subsequent “10 GB Package” becomes possible only after the expiration of the previous one.
10.4. The remainder of the one-time package traffic is not saved when changing the tariff plan.

11. Features of using the “1 GB for everything else” package:
11.1. A one-time package of additional Internet traffic of 1 GB is provided for access to resources, with the exception of Viber (official mobile app, including for PC), VKontakte (PC version, mobile version, official mobile application), Instagram (PC version, mobile version, official mobile application), Games World of Tanks Blitz and World of Tanks and is valid until the date of the next traffic update included in the tariff plan.
11.2. The remainder of the one-time package traffic is not saved when changing the tariff plan.
11.3. The unused remainder of the traffic of a one-time package is accumulated and transferred to next month up to 10 GB.
11.4. Connecting a one-time package is available using:
USSD *135*7#;
Personal account;
velcom recommends applications;
site site.

12. Features of using the “Unlimited Internet” package:
12.1. Package management is available using:
USSD *135*7#;
Personal account;
12.2. When the “Unlimited Internet” package is connected, the traffic of the tariff plan is consumed first, then the package.
12.3. The cost of the Internet package is debited in full at a time from the balance of the client’s personal account when connecting, renewing or changing the Internet package.
12.4 Package renewal – on the 1st of every month.
12.5. When simultaneously connecting the “Unlimited Internet” and “Unlimited Internet for a day” packages, the “Unlimited Internet for a day” package is consumed first.
12.6. The package is not disabled when changing the tariff plan if it is provided on the new tariff plan.
12.7. From 08/13/2018, the possibility of transferring data via the bittorrent protocol is excluded when using the “Unlimited Internet” package by subscribers of the “Comfort” and “Comfort+” tariff plans (after using up the Internet traffic included in the subscription fee).

13. Clients of the company - legal entities, if necessary, can prohibit subscribers from independently connecting to the Mobile Internet service or changing it by submitting a written application to velcom sales and service centers or to the official attorneys of the company, as well as in the Personal Account (administrator). The effect of the ban is not taken into account when changing the subscriber's tariff plan to the tariff plans listed in clause 3.

14. Internet traffic in the velcom network is charged at 1 KB.

15. Subscribers of velcom tariff plans who have additionally activated the “International Roaming” or SMS-roaming service can use the “Mobile Internet” service in the networks of the company’s foreign roaming partner operators.
15.1. Information on the availability of Internet roaming in the network of the company's foreign partner operator for roaming and the cost of roaming Internet traffic is provided on a special page of the website www.site.
15.2. The included Internet traffic of tariff plans, Internet packages and one-time packages is not consumed in roaming. Internet traffic consumed while roaming is paid at roaming rates. Roaming Internet traffic is charged at 10 KB on tariff plans of the BUSINESS.PRO, Super WEB, WEB, “Non-stop”, Smart, Corporate Smart, “Big Plans”, “Telemetry”, “Comfort”, “Comfort+” lines. , “Comfort+ for business”, tariff plans “Business class”, “Semi-annual subscription”, “At your rhythm”, lemon, Light, Light +, Light + for business and 50 KB each on other tariff plans.
15.3. The Company has the right to inform subscribers (except for subscribers of PRIVET tariff plans) about the Internet traffic they used, if the volume of its consumption is in roaming (from the moment of registration in the roaming partner’s network until the moment they return to home network) exceeds 20 MB.

16. The company has the right to unilaterally change this Procedure by publishing the changes on the official website.

17. In everything else not regulated by this Procedure, the client and the company are guided by the provisions of the agreement on the provision of telecommunication services concluded between the client and the company.

When traveling abroad, it is important to make sure you stay connected. To do this, you can connect Velcom roaming so that you can make and receive international calls to mobile phone. The service is paid, so it is recommended to familiarize yourself with the tariffs in advance. Next, we’ll take a closer look at how to activate roaming on Velcom.

Connecting roaming on Velcom

To activate roaming on Velcom yourself, you can choose one of the convenient methods. You can activate the service via the Internet, by contacting the Velcom operator office and using a special USSD command. Before connecting, it is recommended to top up your balance and make sure there are enough funds to pay for the service. You should also decide what type of option is needed.

How to connect services using a command and SMS:

  • To activate international calls you need to use a USSD request. You need to dial the following command: *141*3*1# and press the call key.
  • Include international roaming you can use the following request: *141*3*1# and the call key.
  • To activate SMS roaming you will need to send a message to 411 by writing keyword roam. You don't need to write anything other than this.

It is possible to independently manage Welkom services using your personal account. To do this, you need to go to the official website and log in to your personal account. If you have not used the service before, then you will first need to register. To do this, you need to provide a phone number, go through identification via SMS and come up with a password. After this, you can use the site’s services, enable and disable options.

In addition, to activate the roaming service on Velcom, you can contact the Velcom operator office. You must have your ID with you so that you can go through the procedure. If you want to make calls to all directions while in Velcom roaming, then you need to enable the option International calls. All calls will be made at roaming rates.

Velcom tariffs

If you are interested in connecting to roaming on Velcom, you should first familiarize yourself with the tariffs. The cost of services depends on the country you are in and the tariff plan. Also, the price for different functions differs. For example, outgoing calls from Germany to Belarus can cost 3.13 rubles. To send an SMS message, you will have to pay 0.25 rubles.

Important! The price may vary depending on exchange rate fluctuations, so all information is for reference only.

Welcom draws attention to the fact that roaming funds are debited when information about the services used is received from a foreign operator. It is for this reason that the final amount may be billed later.
Please note that incoming calls using Velcom roaming are paid, they are charged for 1 minute. If a person does not activate the “International Calls” service, then he will be able to communicate only within the host country. It will also not be possible to send SMS even to Belarus.

Checking your roaming balance

If you decide to enable roaming on your number, then you will need to monitor your balance. There are several ways to find out your account balance. As already mentioned, money is not always debited immediately after using the service, so the figure may change over time.

In order to find out your balance, you will need to perform the following steps:

  • USSD request. To do this, dial *100#. The information of interest will immediately appear on the phone screen. USSD in roaming works in the networks of those operators that support this function. If the request could not be completed, then you should use other methods.
  • Through the Internet. You can check your balance online. To do this, you need to go to the official Velcom website and log in Personal Area. You should select the menu item “ Personal information", where the information of interest will be present.
  • “Balance by SMS” function. You need to send a message with the word Balance to number 411 (Velcom). The cost of the function will depend on the tariff.
  • Call mobile operator Velcom. Not the most profitable option, because you will have to pay the cost of the call according to the roaming tariff. You can dial the number: +375 29 600 04 10. Help Desk will answer your questions.
  • If you are sufficiently independent, then it will be easier to send a request or obtain the necessary information via the Internet. When you can’t cope on your own, you will have to receive information through the Velcom operator or SMS, paying for the function at roaming rates.

Top up your balance

When using Welkom SMS roaming or international calls, you will need to top up your account. The money must be on your balance before the option can be activated. You can use an express payment card to deposit funds into your account. To do this, you will need to enter the 14-digit code indicated on the card by sending an SMS to 411.

Important! You can top up your balance through the online payment system. It is available on the official website of the Velcom operator, you just need to select convenient way replenishment.

You can also top up your balance with your bank card. For convenience, you can connect SMS banking to pay for the options of the Velcom mobile operator using a message.

The easiest way is to set up roaming and top up your account through the website, but you must have access to the Internet. On the official service of the mobile operator, you can disable services that you no longer need. Before choosing any option, it is important to familiarize yourself with its terms and conditions so as not to encounter any unpleasant moments later. Roaming is a profitable option for travelers, but before connecting, be sure to familiarize yourself with the tariff plan.