Track your boxberry order. Delivery of orders from iHerb: tariffs, terms, tracking, restrictions and secrets of free delivery. Always at hand

Delivery time for orders from iHerb to Russia by service Boxberry amounts to 1-3 weeks depending on destination. Arrives in Moscow in a week. A tracker is provided to track the parcel (you will find out how to track it ↓). It is possible to receive orders in points of issue, of which there are already many in Russia - there are in all large cities, many not very large and even some small ones, as well as in PickPoint parcel terminals, of which there are even more. And there is also home delivery by courier.

Restrictions:

• The order amount is not higher 150 dollars.
• Parcel weight no more 5 kg.
• The shelf life of an order at Boxberry pick-up points is: 14 days, in PickPoint parcel terminals - 7 days.

Boxberry delivery is calculated according to the following scheme: the higher the order amount and the lower its weight and volume, the less you will have to pay for its delivery. That is, in general, it is more profitable to buy something that is lighter, smaller in size and more expensive. At the same time, iHerb has products with the “economy delivery” option - the presence of such products in the order helps reduce its cost.

Moreover, if your purchase from iHerb is worth over 60 dollars, then preferential delivery rates come into effect, and then it will be delivered to Boxberry pick-up points and PickPoint parcel terminals free, and courier service is either inexpensive or also free.

Also keep in mind that the cost is calculated noticeably lower for delivery to large cities and their suburbs than to more remote settlements. Moreover, the cost may be different for seemingly equidistant settlements from any major city. So sometimes it makes sense to check different Boxberry pick-up branches if it’s convenient for you.

All shipments from iHerb transported by Boxberry are insured. Therefore, if the package suddenly gets lost or something in it is damaged along the way, you will receive full refund.

This means that after you collect all the desired items in the cart, at the bottom of it in the “Find out the delivery cost” block, enter your postal code, click the “Calculate” button, and then select one of two options:

• Boxberry - Pick-up points and parcel terminals
• Boxberry - Courier delivery

It should be added that Boxberry does not have its own courier service, but uses others, including EMS Russian Post.

In the mobile application, this is also located in the cart - in the “Order Summary”:

After selecting the delivery method, click the “To checkout” button (in the “Place an Order” mobile application).

If you want to pick up your order yourself, now you will need to first select the city, and then the most convenient point for you (marked in pink on the map) or a parcel terminal (marked in gray).

In the mobile application:

In the mobile application:

Boxberry order tracking from iHerb

After sending your order from iHerb using the Boxberry service, you will immediately be provided with a track number to track your parcel. But you will be able to directly start tracking it, that is, see where it is currently located, only 2-3 days after that.

You can see where your parcel is going by clicking on the button "Track my parcel" in an email notifying you that your order has been shipped. This can be done in your account on the iHerb website in the section "Orders" by clicking on the appropriate button next to the order of interest.

After which a page will open with the current status of the parcel and the history of its movement. When you click on the button "View departure history" the full path of the order will be displayed, and when you click on its number next to the Boxberry icon, you will be redirected to their website with similar information.

More than 40 delivery points in Moscow and the Moscow region.

Cost of delivery:

• Your order will be delivered to your chosen Boxberry branded delivery point.
• The Boxberry contact center operator will notify you that your order has arrived at the pick-up point by calling the phone number specified when placing your order. Also, on the day the order is received, you will receive an SMS notification with your order number, the amount to be paid and contact information about the point of delivery of the order.
• You will be able to pick up your order within 7 calendar days from the date of receipt of the order at the Boxberry pick-up point.
• If necessary, the order can be paid in cash or by credit card.
• You can find the nearest branded Boxberry pick-up point using the “Find the nearest one on the map” button.

Note: When ordering at a Boxberry pick-up point, the maximum parcel size is 1.2 x 0.8 x 0.5 m. The parcel is issued only after payment; you cannot view the attachment in advance.

Free shipping:

• We offer free delivery to BoxBerry pick-up points for order amounts over 3,000 rubles.
• When choosing a delivery method through Boxberry pick-up points, please keep in mind that partial prepayment of 300 rubles is required, the remaining amount of the order is in cash upon receipt. Partial prepayment is made through the RBKMoney payment system (more than 40 payment methods) without commission. After the order is confirmed by the store manager, a letter will be sent from the RBKMoney payment system with the account number and instructions on how to make the payment.

Note: When ordering bulk items (chests, large gift boxes, large posters, etc.) to some Boxberry distribution points, the total delivery cost may be increased additionally from 99 to 299 rubles for the entire order.
The operator will tell you the exact delivery cost when confirming your order.

Boxberry is a transport and logistics company that delivers goods (letters, parcels, parcels) for online stores or individuals. The company has an extensive network of branches or distribution points throughout the country.

There are also international offices that allow you to optimize the delivery of goods before they cross the Russian border. In this connection, the company also carries out customs clearance activities for cargo.

A noticeable advantage of the Boxberry company is the fact that services for the delivery of goods or postal items are carried out not only at the points of issue, but also with the help of a courier service. Thus, the customer, whether an online store or an individual, will receive their cargo on a convenient day and time at the specified address.

The main priorities in the company's activities are professionalism, reliability and efficiency. Boxberry's activities are aimed at creating the most favorable conditions for its customers for the delivery of goods.

The transport company Boxberry has its own website on the Internet, where you can track your order in real time using the shipment number. If you have any questions, you can contact the Boxberry hotline at any time, the numbers of which can be found in the directory or on the company’s website.

How to track a parcel

Currently, many stores and individuals order any product via the Internet. Many customers are constantly interested in where or at what stage the ordered product or postal item is located. Boxberry couldn't be simpler. You just need to have a device with Internet access and know the order number or invoice number (full number, including zeros). This way you can always track the entire order route, right down to the hour of delivery.

When working with Internet tracking, a situation may arise when the response “order not found” is received. Don't be afraid of this circumstance. All information about shipments is entered into the database only when a specific shipment arrives at the Boxberry warehouse. Sometimes, especially on the eve of weekends or holidays, information will be entered into the database on the next business day.

On the company’s website, when tracking a parcel, a detailed breakdown of delivery times (including remaining days) is given, a reminder is given about the final address (point of delivery), as well as the shelf life of the goods there.

Receive shipments

Individuals in whose name the cargo is sent can receive delivery in person at the delivery centers, or the company’s courier will deliver them to the specified address. In any case, you must have a passport in your hands, proving the identity of the citizen. This is the case if the goods have been paid for in advance.

In case of incorrectly entered passport data when ordering in a Russian online store, you will need to contact the seller of the product so that he makes the appropriate changes. If the order was made in a foreign online store, you need to go to your Boxberry personal account to correct the data.

You can also pay for goods at Boxberry branches, depending on the delivery conditions.

It must be remembered that the shelf life of ordered goods in Boxberry branches is limited. For different suppliers of goods they amount to a different number of days. You can obtain more information directly from the company's branches.

For individuals it is 5 working days. However, in any case, the shelf life can be extended; to do this, you need to contact the store where the goods were purchased.

If the goods are delivered to the specified address by a courier, he will first contact you by the specified telephone numbers as soon as the goods arrive at the Boxberry warehouse.

Purchasing goods from China

Many buyers in our country know that the cheapest and at the same time high-quality goods come to us from China. Users of online stores have already seen from their own experience that the most attractive platform is Aliexpress. It contains hundreds of thousands of different products produced by numerous Chinese companies.

It's hard to imagine what you can't buy on Aliexpress. Low prices, the presence of a Russian version of the trading platform, no cash on delivery and fast free delivery to the country, all this is very attractive to Russian buyers.

The most attractive way to receive goods from a price-time point of view is to order shipment to the border with Russia. This will take very little time, and then, with the help of Boxberry’s logistics connections, you can carry out targeted delivery to any point within the country. With minimal costs, delivery times will be reduced significantly.

Boxberry is a forwarding service for online stores, various remote companies and individuals. The company was founded in 2010. Boxberry developed as a structural division of the Ural-Press group. Initially, the Boxberry service only dealt with forwarding packages for various online stores. The company was famous for its affordable rates and geographic coverage, which immediately attracted users. Soon the next direction was launched: international delivery. For this purpose, the first specialized office was opened in Berlin. Since 2013, courier delivery has appeared, spreading to 80 Boxberry tracking cities. And since 2014, Boxberry began sending documents, letters and parcels from individuals. Today, an individual can send a parcel only from seven cities: Moscow, St. Petersburg, Ryazan, Voronezh, Tver, Tula and Kaluga.

Boxberry track your parcel

Boxberry ru order tracking and delivery depend on the presence of a company branch in the city. Hundreds of online stores use the service. Among them, such tycoons in their field as iHerb, Ozon and Top-Shop offer to track Boxbury. Thousands of orders are delivered to customers at the company's delivery points every day. To receive and track your order, Boxberry.ru has opened a large number of branches in more than 100 cities in Russia. In addition, the company works with online stores and intermediary companies in all countries of the world, sending parcels by land and air.

Track your iHerb package

Through Boxberry it is very convenient to receive iHerb parcels at pick-up points and parcel terminals, so the question arises: how to track an iHerb parcel? Just enter the tracking number received from iHerb (similar to 902127616-0) on this page above, and you will find out where your package is and when your iHerb order sent through Boxberry can be received.

Boxberry order tracking by invoice number

With our service it is possible to track your Boxberry order by invoice number or online store order number.

Simply enter your Boxberry invoice number in the search field above and click Track Parcel. Within 5-20 seconds, our service will track your parcel and show complete information on it along with the movement history.

Avito delivery tracking Boxberry

On Avito you can now sell and buy goods with delivery through Boxberry and DPD throughout Russia. Avito offers delivery to all cities where Boxberry operates.

Both the seller and the buyer can track Avito delivery.

If you are a seller, then as soon as the buyer selects and pays for your item on Avito, you will receive a payment notification and an electronic invoice number (similar to 00000 1387 6804). You will need this number when sending goods to the recipient's city. Using this invoice number or track number you can track the shipped goods.

If you are a buyer, you will also receive a parcel tracking number as soon as the seller transfers the purchased item to Boxberry. As soon as the package is delivered to your city, you will receive a delivery notification. Using the invoice number, you, like the seller, can track the Avito delivery.

Boxberry order tracking by iHerb order number

Immediately after the iHerb order information enters the Boxberry system, its tracking becomes available. With our service, you don’t need to look for anything yourself; we will track any parcel and show you full information about it.

Boxberry delivery times

Boxberry delivery times are quite predictable, because the company works well and tries to do everything on time.

Track your parcel through our universal postal tracker, which, using the delivery times of past Boxberry parcels, will predict the approximate delivery dates of your parcel.

If you have any questions about tracking Boxberry, please contact one of the hotline numbers on the company's official website for advice. All information on how to contact, as well as more detailed information about the service, can be found at

The Parcels application allows you to track your Boxberry parcel, as well as any parcels from China, Hong Kong, Singapore, from AliExpress, Joom, GearBest, BangGood, Taobao, eBay, JD.com and other popular online stores.

◀◁◀Hello everyone ... hello ▷

Today I can boast of vast experience in cooperation/working/dealing with many transport companies, BUT it is the only one I trust and time after time I am satisfied with the work of this service.

IM "BioPillow"

Then I found out that Boxberry has tracking of shipments. And that's cool! I was just waiting for my pillow.. It became interesting where it was currently on its way, and the status on the website showed that it had literally JUST arrived at the pick-up point..

That is, in theory, the received/arrived parcels had not even been sorted yet, they were standing at the door... It was about 8-9 pm, I got ready and ran to the department)) Again, not a single person in front of me.

And here I have my order..

By the way, I received an SMS to my phone that the parcel had arrived at the order pick-up point only the next day, close to lunch, when I already had the order..

So, as in the case of Russian Post, Boxberry has the GREATEST tracking of shipments, and they update statuses almost instantly))

Great photos for guessing games, really ? =DDDD

Boxberry cooperates with a huge number of online stores, including the well-known iHerb, Ozone and Maytoys, and even Escay...

And gives discounts on orders in these stores, for example:

When registering in your personal account, a PHOTO BOOK as a gift from netPrint

1000 rubles discount on Xiaomi Mi Qicycle folding electric bike

I had parcels that had already been paid for in advance, and there were also those where payment for the order had to be made upon receipt..

And there was a case when the order was paid, and at the point of delivery I only had to pay for the delivery itself.. And in all three situations, the employees worked very politely and quickly!! I have never spent more than 5 minutes in the department.

I know that not everyone has a good relationship with this service... And perhaps this is a purely human factor, BUT for the entire time I contacted them, all the operators were different, and several times the support service called me back and asked if I was satisfied with their work - and that’s worth a lot!!!

I also liked that long before signing the receipt, one of the employees brings out boxes for me and places them near my feet, as if hinting that open/check if necessary)) In other TCs this is prohibited... Until you sign, no opening!

If the parcel is small, they help stuff it into your purse ( with a child in your arms, this is oh so difficult to do on your own)

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My THIRD order it was a typical review .. It was generally difficult to screw up with it, because there was nothing glass, it was packaged well, and the products had an additional protective membrane!

IM "MeelaMeelo"

But I'm still happy. Quick notification, long shelf life of parcels at no additional cost.

CONVENIENT work schedule:

If you placed an order on the terms of collection at the branch, then you can pick it up at a time convenient for you.

Opening hours: Mon-Sun: 09.00-21.00

I don’t know how it is in other cities, but here it is... and it suits me, because I will never forget how I couldn’t pick up my parcel from dpd because they closed early.. And you work until 8 pm - you can still calmly pick up your parcel.

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And here FOURTH order couldn't do without a jamb!!!

I placed an order at “Esky,” which I already loved, where previously I always chose delivery by courier, because for large orders it was free. Now delivery by personal courier costs almost 500 rubles, which of course did not suit me..

The most more or less optimal option was again Boxberry.

And the first thing I didn’t like this time was the lack of SMS notification that the parcel had arrived. That is, the standard postal message was that the order was accepted, please wait...

A week has passed... and silence...

I started to deal with the online store, they solved the problem very quickly, assuring me that I could go and get it - it was already in the department, they say there were some problems in the shopping center..

There was a tamper evident seal on the box, put on by the store itself, and everything was ok with it, that is, the box was not opened! BUT she was so dead, it was terrible..

IM "Eskay"

In the photo above you can see it for yourself. The tape came off the box, and the cardboard itself was torn.

However, the most important thing is that the goods are intact, nothing was damaged or wrinkled - the boxes looked like they came from a store window)))

Lego from IM "Eskai"

But still, for the last delivery I’m taking off 1 star, although in fact nothing critical happened...

Because when compared with other delivery services, this mistake is completely forgivable!!

◀◁◀Bottom line ▷

Overall, I am extremely pleased with this delivery service! They suit me in all respects, and I will definitely contact them again.

• Fast delivery, on average 4-8 days.
• The goods always arrive safe and sound. Nothing has ever spilled, broken, or become wrinkled.
• Parcels are not lost - their location can always be tracked on the website.
• Not high delivery costs.
• Many collection points throughout the city, even in the most remote areas.
• Polite staff in the branches. The support service itself calls and asks if you are satisfied with the order.
• Convenient opening hours for pick-up points.

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Thank you all for stopping by)) I will be glad if you rate my review.

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