Exchange iPhone for a new one. I tried Trade-in from Apple in Russia Is it possible to exchange an iPhone 5s for 7

Devices are subject to exchange if the gadget does not turn on, the glass is broken, the case is deformed, liquid has entered, or you simply want to exchange your old device for a new one of the same type.

You definitely need to know your iCloud

If you do not know iCloud, it is impossible to exchange the device

Exchange takes from 3 days

Warranty for new device

Cost of replacing iPhone and iPad with a new one

iPhone, Apple Watch Replacement cost

iPhone 6 from RUB 6,000
iPhone 6 Plus from RUB 6,000
iPhone 6S from RUB 6,000
iPhone 6S Plus from RUB 6,000
iPhone 7 from RUB 6,000
iPhone 7 Plus from RUB 6,000
iPhone 8 from RUB 6,000
iPhone 8 Plus from RUB 6,000
iPhone X from RUB 6,000
iPhone XS from RUB 6,000
iPhone XS Max from RUB 6,000
iPhone 11 from RUB 6,000
iPhone 11 Pro from RUB 6,000
iPhone 11 Pro Max from RUB 6,000
Apple Watch from RUB 6,000

iPad Cost replacements

iPad Air from 6000 rub
iPad Air 2 from RUB 6,000
iPad mini from RUB 6,000
iPad mini 2 from RUB 6,000
iPad mini 3 from RUB 6,000
iPad mini 4 from RUB 6,000
iPad PRO 12.9 from RUB 6,000

In life, there are various force majeure circumstances, which often end disastrously for mobile equipment. New iPhone 6 plus sometimes “dies” for various reasons.

Most often, smartphones fail due to being drowned. Water entering the charging channels and the headphone socket, slots for speakers and microphone, which are not protected from moisture, then enters the case, causing a short circuit.

Usually, contacts burn out, and less often, the matrix peels off and pixels “burn out.” Sometimes water gets into the SIM card compartment. The contacts of the SIM card are covered with a layer of oxidation, which damages the phone.

The most fatal “wet” failure from the point of view of data preservation is water getting into the battery compartment and/or instead of fastening the flash memory. The first leads to a short circuit, the second is the loss of everything that was not backed up through data exchange with iCloud.

The second most common cause of failure of these devices is breakdowns associated with excessive external force on the case (phone drops, impacts, etc.).

Damage is caused in a variety of ways: from chips of the screen, which bring with them a guarantee of the appearance of a “cobweb” on it, to unintended bends of the case, making comfortable use of the device impossible.

These, like many other similar cases, make owners sad if they happen. It’s especially offensive to those who bought a new iPhone 8 or iPhone 8 Plus, since the price tag for “top” Apple equipment in official stores is approximately 60 thousand Russian rubles.

There are no obvious exits iPhone owners not much: contacting an official center is expensive, because the guarantee does not cover damage to equipment caused by the fault of the owner; non-officials - dangerous, because demand something from them judicial procedure It will be difficult if your iPhone is scattered for parts all over the world.

Not many people know that in this situation you can solve your problem by going to special points and exchanging your iPhone 8 Plus - iPhone X for a new one (there are several such points in Moscow).

An exchange is the best way out of a situation with a broken gadget if the warranty expires or is terminated due to damage incurred.

Pros of exchange

This move has many advantages, here are some of them:

The exchange involves receiving a smartphone whose characteristics are similar to those of the broken one (if you bring your iPhone 8 Plus with 256 GB of memory for exchange, then you will not be given, for example, an iPhone 6S or any other except the same iPhone 8 Plus, only in good working order) ;
An exchange with a surcharge will cost the user less than buying a new phone (for example, an iPhone 8 Plus, which costs about 60 thousand in the official store, will cost about half its cost when visiting an “exchanger”). They especially feel it iPhone users 8 Plus with a large amount of memory “on board” (128/256 GB);
Exchange made in service center will give you the right to receive warranty repairs within three months from the date of receipt of the phone;
Exchange is safer than the services of unauthorized workshops that repair equipment illegally;
An exchange with a surcharge as a result for the consumer is receiving a completely new phone to replace the old one.

Exchange rules

If you decide to exchange your phone. The first and most important rule is that the phone must be unlinked from icloud. Refurbished devices are also allowed (replacement of screen, cables, etc.). When checking at an exchange point, traces of unauthorized soldering, replacement, etc. may be found on the motherboard and other parts of the device, which will increase the cost of exchanging this device.

They will also check the serial numbers on your phone. motherboard and the device itself - they must match and be easy to read for the exchange to be successful.

However, it is possible to change the glass and display.

Some items do not allow exchange if the damage to your phone is critical and the latter cannot be repaired.

Many of these clauses require users to unlink their device from the iCloud service. There is no need to worry, this is just a measure to suppress attempts to exchange stolen equipment for “clean” ones.

If the exchange offices turn you away, then there are two options left, mentioned at the very beginning of the article.

We again warn you against the temptation to visit non-specialized establishments that provide repair services for Apple equipment. The low price often does not hide the professionalism of the employees, savings on spare parts, or involvement in the market for stolen equipment. In general, the risk is unjustified.

Any equipment cannot last forever and sooner or later fails. Apple technology is no exception to the rule. Despite the high quality standards set by the American brand's products, they are not insured against manufacturing defects or damage due to unforeseen circumstances. Repairs can be time-consuming and expensive, in which case the best solution will exchange iPhone 7 for a new model.

Replace iPhone 7 under warranty

The smartphone has managed to achieve incredible popularity and is not going to lose ground. The constant improvements that Apple is working on make it a top seller around the world and further strengthen its position in the market. The main reasons for this are high quality assembly, unique design, ample capabilities and modern “filling” of the gadget, as well as high-quality and timely service.

The replacement program gives owners the right to exchange or sell their smartphone in any official service of the Apple brand. Replacement is possible if several conditions are met and the warranty period has not expired. Please note that the service accepts devices that comply with EUROTEST and ROSTEST, with all original design components. Otherwise, the replacement warranty will not apply to such models.

To exchange, the device must first be purchased at a company store. Another obstacle may be damage due to the fault of the owner: careless handling, as a result of which it fell into the water or was hit, may cause a refusal by the manufacturer. An important circumstance is the fact that you can exchange an iPhone 7 only in the territory of the country where it was purchased. The same conditions will remain if you wish. What to do in such cases?

Exchange iPhone 7 for a new one at the service center website

In our service center you can always replace a faulty gadget, regardless of the cause of the problem and the degree of damage. Exchange is carried out with an additional payment, the amount of which is calculated by our specialists after inspection. Each calculation is made individually. With us you can always get in exchange for an old device great smartphone Apple.

The reasons why you need to exchange an iPhone 7 can be very diverse, but most often come down to the following:

Scratches and abrasions on the body due to wear and tear.
Home button malfunction.
No sound due to speaker failure.
Deformation of the body after a fall.
Moisture getting inside the case.
Impact cracks on the display.

Breakage can be due to careless handling, general wear and tear or manufacturing defects. Careless or sudden movement may result in broken screen or a failed connector. The malfunction may occur as a result of a sudden voltage drop while the device was charging. Software glitches in the firmware will also become a problem.

Our service center is ready to accept the device in any condition. In order to do this, the owner will have to perform several simple actions. You need to unlink your device from your Apple ID and disable the phone finder function. These operations are done in the device settings. If it doesn't turn on or the screen doesn't work, you can change these settings on iCloud.com using your computer.

Why is it worth exchanging your iPhone 7 for a new one with us?

Repair modern technology- this is a labor-intensive and expensive process, especially when it comes to Apple products. Apple technology is extremely susceptible to outside interference, and the use of non-original parts by unscrupulous service centers can lead to troubles and additional costs.

We offer to change your iPhone 7 quickly and with a small surcharge. Our company provides a guarantee for all services provided. You can contact us by phone on the website and get advice from our employees who will answer all questions regarding replacing your gadget.

iPhone exchange - profitable proposition for Apple technology users. If your gadget cannot be repaired, you can get a new one of the same model with a guarantee by paying a certain amount, which will be known after the diagnosis. The price of this service depends on the condition of your smartphone.

How is an iPhone exchange done in Moscow?

Apple has provided the possibility of exchanging an iPhone for a new, similar one with an additional payment. Has your iPhone been damaged or flooded with water and the situation is hopeless? You can exchange a smartphone of any model for a new one and receive a 1-year warranty.

To implement this event, contact our manager at the number listed on the website or leave a request. You can bring the device to the service yourself, or order a courier who will deliver the iPhone for the payment specified on the website.

Our center's branches are located near the metro, so you won't have to look for them for long. After the free diagnostics carried out by our specialists, the manager will call you and discuss all the nuances of exchanging your iPhone for a new one with an additional payment.

After consent, we submit a request to Apple to replace and dispose of the smartphone. In a few days you will be able to pick up a new iPhone of the same model with identical memory and color.

Terms of iPhone exchange with surcharge

Only iPhones are accepted according to EUROTEST and ROSTEST standards with a 1 or 2 year warranty, with any damage. We do not consider refurbished devices that are assembled from parts from different smartphones.

For the price iPhone exchange the following factors influence:

appearance: the fewer defects on the device, the cheaper the service will be;
moisture penetration: the transaction will be beneficial for the user;
whether the equipment was serviced in another service center: it is important that the workshop does not leave any damage to the internal parts.

You should not attach non-working accessories without external defects to your phone. Before handing over the gadget, untie your account iCloud.

About the company website

Over the 8 years of operation of the service center, our experienced technicians have repaired more than 140,000 gadgets. The site workshop engineers in Moscow are trusted to restore the functioning of insured equipment from leading insurance companies. We fix breakdowns Apple devices of any complexity. The qualifications of specialists are constantly improving.

We use only original components from the manufacturer, advanced professional equipment from Weller, Ersa, Olfa, Fluke, therefore we are ready to be responsible for the quality of the work performed and installed parts. the site issues a warranty card of 90 days for services, and from six months for spare parts. This document entitles you to free repairs and priority delivery. As our practice shows, out of 100 devices whose functionality we have restored, only one is returned for warranty service.

Our prices are optimally correlated with quality. You won’t have to wait long for the repair to be completed, since fixing minor breakdowns takes about 30 minutes; more complex ones are carried out in the shortest possible time and agreed in advance.

If you don’t have time to visit a specialist, order a courier service who will pick up the gadget at a place convenient for you, issue a numbered receipt that will indicate your data, model and serial number smartphone, will take it to the repairman, and after repair will bring it back along with a certificate of completion of work and a receipt for payment.

It is possible for an engineer to come to your home for repairs. For more information, call our operator.

In our service center in Moscow you can buy or exchange an iPhone 7 (including iPhone Plus). You will receive a completely new and functioning device, but much cheaper than in the store. The offer is valid for all equipment owners Apple.

How to exchange an iPhone: conditions

You can make an exchange with an additional payment for a device in good condition. That is, there are only minor abrasions or scratches on the case, and all the main components of the gadget work properly, without failures. It is also important that you have not previously performed a complex or modular smartphone repair. We offer an exchange of iPhone 7 Plus for the seventh for both models under warranty and without it.

We also accept a new iPhone or one with damage to the case, after contact with conductive liquids, deformation, etc. Depending on the severity of the damage, the purchase price will vary. The technician will tell you the final cost after an evaluation check and full diagnostics of the device. You can be sure that we will offer you suitable conditions to buy new smartphone with extra charge.

The amount of the surcharge will largely depend on:

on the general condition of the gadget;
regionality of the device (for which country/region the settings are set);
smartphone models.

Our competent specialists will advise you and help you buy an iPhone 7 with an exchange as profitable as possible.

Why do you need trade-in at all?

Trade-in itself is a very convenient service. It implies an additional payment for a new product, taking into account the return of the old one. Apple in Russia has periodically held such events in the past in the form of promotions: in 2014, this promotion was launched by Eldorado, later by Euroset and DNS and others. This allows you to “bind” the client to you in order to solve problems with updating the model range.

What is the essence of this new trade-in?

There are no exact trade-in conditions on partner websites. Will they replace an iPhone with a broken speaker or microphone? What if I changed the battery (which almost 50% of iPhone users do)? What if I damaged the device?

You will not know the amount for which you will sell your model until you come to the store with a passport.

Svyaznoy says that the promotion is unlimited, while the re:Store website indicates the validity period until August 15. The promotion is valid throughout Russia.

How is this announced on the partner’s website?

“The promotion is valid for purchases in retail stores and when ordering in an online store, subject to pickup. You can give away iPhone 4 and newer, and buy iPhone 6 and newer. The returned iPhone must be purchased from an authorized Apple partner in Russia.

Can take part in the action individuals who have reached 18 years of age.

To find out the possible size of the discount, you need to contact any retail store with a passport and an iPhone. When purchasing through a promotion, it is not possible to purchase an iPhone in installments, but credit is available. The promotion cannot be combined with other discounts and special offers. bonus program valid only for accrual purposes; bonuses cannot be written off.

The quantity of goods participating in the promotion is limited. The company reserves the right to terminate the promotion early,” the website says.

How does this actually work now?

The cost of trade-in is calculated individually and only upon inspection in the store. The iPhone must work, must be purchased only from an official reseller in Russia, and must not have chips or cracks. All of Europe, America and Asia are passing by.

They accept any iPhone, starting from iPhone 4. Price range: from 500 rubles. (iPhone 4) up to 25,000 rub. (iPhone 7 Plus 256).

On site, a store employee visually inspects the device. The device is then connected to a computer, which reads data from the iPhone and communicates with Apple servers. Apple returns the discount amount in rubles or reports a refusal.

The iPhone is not disassembled. The server does everything for the employee, and the amount is calculated based on the data received by the computer. A trade-in agreement is drawn up on the spot, in which the owner agrees to all the conditions, confirms the transfer of the device and waives claims.

On the old iPhone, the Apple ID is disabled, the password is removed, “Find iPhone” is turned off, and all information is erased. The owner selects the iPhone model to which he wants to exchange it.

For this model, immediately after signing the contract (on the spot, you can’t leave to think, you can’t get a gift card or a discount certificate), a discount is given equal to the amount that the server displayed to the employee.

What could be the benefit of this trade-in?

This offer is definitely not for those who would like to save money on purchasing equipment. They will be of interest to buyers who are afraid to sit on flea markets and bulletin boards, so as not to run into money or scams. Speed is also important here: in 30 minutes you sell your old iPhone and with an additional payment you get a new one.

What are the most embarrassing moments, especially in Russia?

Prices for old devices are very much lower than the used equipment market. Having a quick look at Avito and other trade-in services, you understand that the price for an old device is unprofitable.

For example, calculation for old iPhones it turns out like this:

Apple prices an iPhone 7 Plus 256 GB in perfect condition at 25,000 rubles (on the spot)
DamProdam buys iPhone 7 Plus 256 GB in perfect condition for 37,000 rubles (pay immediately)
On Avito they offer an iPhone 7 Plus 256 GB in perfect condition for 40,000 rubles (the sale process will take time)

An iPhone purchased under the trade-in program from Apple partners does not have an installment system (when upon purchase new iPhone you take installments for 6-12 months and make payments without interest). You don't get real money for an old device, only the estimated value, which can be applied towards the purchase of a new iPhone. There is no talk of any online service.

Why was the trade-in announced right now?

Exit 8 is approaching iPhone models. Apple is trying to sell as many iPhone 7s as possible, as well as to “warm up” the audience before the release of the 8th iPhone.

Oddly enough, in 10 years since its release first iPhone“Cultural” trade-in has not appeared in Russia. Almost always, the only option to sell your old iPhone is through message boards and friends. Well, there is always the option of giving it to someone close to you (anything is better than recycling).

How does trade-in happen in the USA at the Apple Store?

In the US, the iPhone “buyback” program and its subsequent replacement with a new model operates in all Apple brand stores.

Apple itself does not process used devices handed over as part of trade-in: they seem to be farmed out to Brightstar (which deals with distribution, repurchase and trade). There are no official data, but that’s what they say behind the scenes.

The prices at which they buy phones are low. For an iPhone 6 with 64 GB in excellent condition, in terms of rubles they give a maximum of 9000. What?!

For “below average” condition, Apple is only willing to offer “free disposal.” The condition itself can only be diagnosed in the store.

What other options are there for trade-in of Apple equipment in the States?

In the USA, third-party trade-in services are also popular, which are ready to offer more profitable terms. The biggest players are Gazelle and Glyde.

In this segment, they also work on the sell or trade-in principle: the owner indicates the device parameters, condition and equipment, then the service shows the cost online. It's like CarPrice, only about phones. And the price is not from start to finish, but clearly defined.