Iphone 5s does not see the network. We solve the problem of lack of network on iPhone. How to avoid similar problems in the future

The iPhone is a modern gadget that is very popular not only among young people, but also among other segments of the population. However, this is a fairly expensive device that not everyone can afford. The question of why there is no network on the iPhone worries many owners. Unfortunately, this problem is not uncommon, regardless of which version the owner is using. But don’t panic and rush to the right place service center. Perhaps the problem is simple and you can deal with it yourself. Let's take a closer look.

In the article:

The main reasons why the iPhone does not catch the network

Today there are several probable reasons why similar error in the device:

  • software glitch;
  • the smartphone was brought into the country in a prohibited manner;
  • failure of the cellular provider;
  • blocked for the work of a specific operator;
  • The radio module or antenna is damaged.

"Search" or no network

First, you should check whether there is a network signal from the operator you are using. Try initially enabling the auto network search option, which is located in the settings section. Perhaps the SIM card has simply come off; to do this, you just need to pull it out and insert it back. Also, maybe there is no network on the iPhone if the “Flight” mode is activated on the gadget.

Problem with the software

Any device, even after thorough checks and testing before launching for sale, may experience software errors. If the iPhone stops receiving the network, then first of all you need to reboot it. If this does not help, then the problem is more complex and then you may need to reset everything to factory settings or even update the firmware.

Hardware failures

If you are faced with a problem when your iPhone does not connect to the network and you don’t know what to do, because everything possible ways Already tried it, most likely there is a “catch” in the hardware: damaged motherboard, antenna or other important parts of the gadget. Then the solution is to contact an iPhone repair service center.

Ways to solve the problem

Why does the network disappear on my iPhone? There are several banal reasons, as you already understood. Let's look at how to fix them yourself, so as not to waste time contacting service. Initially, you need to check if Airplane mode is turned on; if not, move on.

Be sure to check that the date and time are up to date. You can find them in the main phone settings. After updating the settings, the device will need to restart.

Searching for a network on an iPhone may occur when you have left the communication coverage area.

Another solution to the problem is to check the SIM card. It happens that it becomes deformed due to mechanical stress, moisture, or pruning, i.e. still at the stage of preparation for installation in the device. To do this, remove the SIM card from the device using the key and make sure it is working properly.

It happens that the gadget cannot find a connection because it is locked to a SIM card of a certain operator, which means that cards from other cellular companies will not be accepted. To unlock it you will need to go to a service center.

If the unit does not catch the network, try checking that the operator’s settings are up to date. To do this, find the “Operator” item in the settings and activate the “Automatic” mode. The developers recommend periodically updating the system to avoid signal loss situations.

If the connection is lost, you can try to contact the company operator for help. There you should clarify about the possible technical work, the balance status of the phone number or other restrictions imposed on the SIM card.

When the above methods are unsuccessful, you should think about the presence of an error in the software. First try restarting your iPhone, which will reset all network settings to find the access point again.

If this doesn't help, reset your network settings. To do this, visit the “General” category, click on “Reset” and select network.

You can also try resetting to factory settings, which will remove system problems and get rid of malicious content. Please note that all user information and downloaded files will be erased, so make sure to move them to a flash drive or other device in advance.

When all these methods are useless, you will have to try updating the firmware. You can handle this task yourself. For this you will need iTunes program and a computer. Connect your iPhone to your PC and open the “Browse” tab in the software. There you can find out about the characteristics of the gadget: phone number, model, firmware version, etc.

Here you need to select the Update option.

Conclusion

Thus, before rushing to the service center when there is no connection on your smartphone, try going into the settings, checking the network, date and time, and also updating the device. If all of the above methods do not help, then, most likely, something happened in the hardware, where it will no longer be possible to repair something on your own, because you can only damage the device even more.

Sometimes users encounter this problem while traveling, using roaming, after... hardware repair(replacing the battery or display) of a smartphone or a long period of inactivity (without recharging) - the operator logo disappears on the iPhone and there is no connection to the cellular network. Let's try to figure out what causes the “breakdown” in such cases and how to fix it.

The problem is aggravated by the fact that employees of service centers in Russia, Ukraine, Belarus, etc. They are not always able to identify the real reason for the lack of connection to a cellular network (or deliberately hide it) and perform a number of expensive procedures - from a simple reinstallation of iOS to hardware repairs using a soldering iron and other “jewelry” tools.

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Check if the SIM card is working?

Unfortunately, SIM cards also fail. Therefore, first of all, check whether the SIM card works in your iPhone. This can be done, for example, by installing a SIM card in another smartphone.

What to do if instead of the operator on the iPhone it says “no network” or the smartphone does not see the SIM card after repair (flashing)

If the problem described above occurs, first of all you need to look at set time- if the smartphone does not display the current time and date correctly, then you need to perform the following simple algorithm of actions:

1 . Connect your device to active Wi-Fi networks;

2 . Go to Settings Basic date and time ;

3 . Toggle the " Automatically» to the active position (if set by default, turn it off and on);

4 . Restart your iPhone.

No network, search or what to do when the iPhone does not see the operator’s SIM card while roaming abroad

If you've ever traveled abroad with your iPhone, you might have encountered this problem. You turned off your smartphone during the flight, and when you turned it on, your device does not connect to the cellular network, but displays the message “No network.” What to do?

On the forum technical support Apple has a corresponding discussion thread with a million pages to read. But even if you honestly start reading everything to figure it out, you won’t get an answer to your question even after several hours of careful reading.

System message “No network” (Search for network) appears when your iPhone or iPad (yes, the problem is also relevant for Apple tablets) cannot connect to it, or connects to an operator, but cannot establish a connection to either the Internet or the cellular network. You may even see the name of the operator who serves you - but then it will disappear anyway.

This error can have several reasons. But first you should exclude the most common and simplest of them. And anyone can do this.

Switch from LTE (4G) to 3G

1 . Open Settings your iPhone or iPad.

2 . Select cellular Voice and data.

3 . Click on the inscription Voice and data and change LTE to 3G or 2G.

Why do you need to do this? Experience shows that not all mobile operators abroad provide network roaming fourth generation(4G/LTE). As a result, and logically, your iPhone or iPad does not connect to networks - simply because there is nothing there for “foreigners”. AND the simplest way to solve this problem - look for networks of the previous, third generation (3G), because it is difficult to imagine a more or less developed country where they do not exist.

Let us repeat - this situation has nothing to do with the 4G coverage of foreign operators. They can provide fourth generation networks to local subscribers, but not to visitors.

Try it - it really helps :).

Did not help?

Well, let's look at the options for solving the problem from among those that Apple offers us.

1. Turn off and on your iPhone (iPad)

2. Update your carrier settings

For this:

— Connect to the Internet via Wi-Fi or a cellular operator.
— Select SettingsBasicAbout this device. If your operator has prepared a settings update, you will be prompted to update to them.

3. Take out the SIM card and insert it back

4. Reset network settings

SettingsBasicResetReset network settings. Do not forget that this operation resets passwords for Wi-Fi networks, cellular network settings and preset VPN/APN settings.

5. Update iOS on iPhone and iPad to the latest version

6. Contact your mobile operator for help

Check with him whether the account is active or not technical problems with connections in your region.

7. Reset your iPhone or iPad to factory settings

What to do if the Internet does not work on iPhone while roaming

1. Go to Settingscellular and see if the slider next to the inscription is enabled Cellular data.
2 . If you are abroad, check that your data roaming settings are active ( SettingscellularData Optionsdata roaming).

Please note that the cost mobile traffic in roaming is much higher.

Like these ones simple methods in some cases, they will help you avoid a trip to the service center and save a decent amount, which could have been billed by unscrupulous specialists.

In the world of Apple phones from Apple, not everything is as smooth as the manufacturer portrays. The “No network” error on iPhone is one of the most unpleasant phenomena. Moreover, it appeared on the iPhone 4, then on the iPhone 5 and 5S. And the sixth version did not escape this trouble either.
There are three cases in which this error can appear.

1 The phone was brought to Russia unofficially and locked to a specific operator.
Many who bought an iPhone on EBay or other foreign exchanges encountered this. Due to this, the price of the device is significantly lower. But such a phone will not work without unlocking and will give out this one iPhone error"No network". There is only one way out in this situation - take it to a specialist and pay for unblocking. You can't think of anything else.

2. Software failure of the smartphone.
This also happens - it’s still Chinese, even though it has the Apple nameplate. First, reboot your phone. If it still doesn’t find the network, then try going into the settings and moving the “Airplane mode” slider back and forth several times:

As funny as it may seem, sometimes it works.

If you have just updated the firmware or reflashed your iPhone, and then the “No network” message appears, then very often the reason is that the time and date were set incorrectly. To change it, connect your phone to WiFi networks with Internet access. After that, go to Settings >>> General >>> Date and time:

There you need to find the slider automatically and set its active mode. If it is already turned on, turn it off and on again. After this, reboot the device.

The reason for the “No network” error appearing on the iPhone may also be a failure in the settings of the cellular network itself. Try resetting them to factory settings. To do this we go to Settings >>> General >>> Reset:

Click on the “Reset network settings” button. The phone will display this confirmation:

Click on “Reset settings”, after which you need to reboot and check whether the network appears.

If all else fails, try updating your iPhone via iTunes. If you have a backup, try rolling back to it.

3. Last possible reason- hardware problem with the phone.
Most often - with an antenna. Or a radio module. If the “No network” error on your iPhone appeared after you got it wet or dropped it, then most likely this is what led to the problem. There is only one way out - going to a service center. I’ll say right away that repairs are usually not cheap, so be prepared for financial expenses.

There are several reasons why the iPhone does not see the network. The most common is date and time zone failure. Such a seemingly insignificant change can lead to the device not functioning normally.

Other reasons may be much more serious, some of which cannot be corrected on your own.

Perhaps the iPhone does not connect to the network due to a failure with the operator. Then you just need to restart the gadget. If such manipulation does not lead to the desired result, then you should go to the phone settings. Perhaps this happened due to incorrect input time zone and time. To check you need:

  • Enable Wi-Fi.
  • Go to the “Date and Time” settings item.
  • Select “Automatic”, which will allow the iPhone to independently determine the belt in which the user is wearing.
  • After a few minutes, reboot the device.

But sometimes this method may not work. Then you need to check whether the operator’s services are provided in this region. To do this, you need to turn on “Airplane mode”, and after a few seconds turn it off. After this, the search for an operator will begin.

If this does not help, then you should check the provider settings:

  • Go to the “Operator” item.
  • Check that the selected operator settings are correct.

If after the manipulations the situation has not changed, then the iPhone does not catch the network precisely because of the breakdown. First, you should check the status of the power amplifier in the “Modem firmware” item. If it is missing, then the amplifier is in a faulty state. If the reason lies in the failure of the radio module, then you will not be able to determine this fact yourself; they will be able to confirm your guess at the service center. These elements are damaged after falling or constant exposure to an unfavorable external environment, for example, high humidity.

Another common reason is an installation error. software iOS. In this case, you will need to reinstall the software.

The phone loses connection in the cold

iPhone gadgets, like any flagships, cannot always function normally in severe frosts. To keep it cool, pay attention to 3G and GPS, which should be turned off as they too can interfere with the connection. When disconnecting you need:

  • Switch “Airplane mode” to OFF.
  • Reboot your phone.
  • Check that the communication settings are correct.

If after this the iPhone loses the network, you will have to contact a service center.

Rearranging the SIM card

Alternatively, try rearranging the SIM card. There are situations when the contact tracks move away from the SIM card and contact is lost, making authorization on base station operator is impossible. In this case, the “network disappears”, all the “sticks” disappear and only a reboot helps.

To do this, we will use a special paper clip from the box. We insert it into the hole and press lightly, and we take out the tray with the microSim. We inspect and insert the structure back, being careful. Now we restart the device, in 40% of cases this will help.

No support for the required operator

If the iPhone 4, 5, 6 models do not catch the network, then there is a high probability that it only supports the settings of a certain operator. This can often be found on non-activated models coming from the USA. Such smartphones are tied to the AT&T operator and without a special “unlock”, work in the territory of the former CIS will be impossible.

But if the activation does not bring the required results, you will have to reset the settings. To do this, you need to go to “Basic Settings” and reset the communication parameters.

If activation took place using the SAMPrefs program, the process will not be able to proceed automatically. To reset settings you will need:

  • Open iTunes.
  • The mobile must connect to the computer.
  • Perform backup and recovery.
  • After completing the recovery procedure, select the “recognize as a new device” option.

Problems with 3G or LTE

The signal may disappear due to the influence of 3G or LTE, which blocks access to the voice communication channel and the device begins to poorly receive the signal. First you will need to check the settings; if they are entered incorrectly, then perhaps the problem will be resolved by resetting the parameters.

Often this method helps only for a short time. To completely fix your cell phone, you will have to take it to specialists to carry out work on flashing the phone. It is not recommended to carry out this procedure yourself, since if a mistake is made during the process, the iPhone will turn into a “brick.”

Time change

If the time and date are set incorrectly, you can change this in two ways. First - automatic installation dates that will require an Internet connection via Wi-Fi. To do this, you need to set the item in the parameters automatic detection time zone, then reboot. The second method is manually, for which you need to go to the appropriate menu item and enter data based on various Internet services, for example, Yandex. Time".

Checking airplane mode

To resolve this issue, you will need to turn airplane mode on and off. If the SIM card is working, this may help. It is worth paying attention to how the SIM card was cut, as in some cases the chip itself is damaged, making connection with the satellite impossible.

Updating iPhone or iPad

System crash causing iPhone to not see network connection, can happen for any reason: stood up incorrectly new firmware, certain software does not work correctly, unlicensed programs are installed, and much more. In this case, searching for new assemblies through the settings menu can help.

If the smartphone detects available iOS versions, then he will only require the owner’s consent to begin the operation. If this does not help, then you need to consider other options.

Conclusion

There are other sources of the problem:

  • the reason is in the SIM card, it may be incorrectly cut or damaged, so when buying a phone it is recommended to order a suitable SIM card for the connector of Apple products;
  • antenna malfunction;
  • The modem part and others are damaged.

Smartphones have a complex structure, so if the steps described above do not help, the owner will have to contact a service center. In no case is it recommended that users independently reflash their smartphone from scratch (updating the system through internal programs is not taken into account), as this can lead to a complete loss of functionality.

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Articles and Lifehacks

From time to time, users of Apple gadgets encounter a similar situation. If your iPhone does not have a network, first you need to check whether there is at least some signal reception.

To do this, go to settings and activate automatic search networks, that is, we search for the network manually.

Our article is devoted to the “symptoms” of such a problem, as well as providing first aid to your mobile device.

The fact is that in some cases, contacting a specialist may not be necessary, since the user is quite capable of troubleshooting the problem on his own.

Signs of a problem

  • It happens that on our device we see an inscription indicating that there is no network, but at the same time we are in a network coverage area with an excellent signal.
  • It also happens that a smartphone loses connection when it is outside the coverage area, but after returning there the connection does not appear.
  • Another indicative symptom is the situation when the word “Search” is displayed in the status. In addition, when you go to the main settings, the “About this device” menu, you will notice the absence of any information in the “Firmware” item.

Solutions

  • If we encounter one of the above alarming symptoms, or the network is absent under any other conditions, it is worth trying to perform the following manipulations sequentially.
  • First, turn on and after five seconds turn off “Airplane mode” by going to iPhone settings. You can also restart the mobile device itself.
  • In addition, it is recommended to remove the SIM card and make sure that this is indeed a branded SIM card from the mobile operator.
  • You should also check it for mechanical damage, or simply for the degree of wear. After this, you can try installing the SIM card again.
  • If all else fails, you need to check the settings of your mobile operator, including for updates. We connect to Wi-Fi, go to the main settings of the smartphone, the “About this device” item.
  • If updates are available to us, operating system will ask you to install them. Next, update the device to latest version iOS.
  • Another way is to reset your network settings. To do this, you need to go to the main settings, select “Reset”, and then select “Reset network settings”.
  • If we are outside the country, we try the following. Select the “Operator” menu through the settings and click the “Automatic” item. If iPhone detects any mobile network, the corresponding menu will be displayed.
  • It happens that the “Operator” section is not available abroad. In such a situation, you should contact Apple company. Disable the above “Automatic” option.
  • After a few minutes a list should appear mobile operators that are available. This indicates that our device is working properly. If all of the above manipulations do not help, it is recommended to contact your mobile operator.
  • It happens that network problems are caused by our careless handling of the smartphone. For example, failure may be the result of physical damage or moisture ingress.
  • In addition, the problem is sometimes due to the fact that the SIM card has failed. In any case, it will be possible to identify the cause only after a complete diagnosis of the iPhone.